Pens.com · 1 day ago
Quality Manager
Shelbyville, TN
Full-time
Onsite
Senior Level
5+ years expPens.com is a company with 60 years of experience in providing quality products and services. The Quality Manager is responsible for maintaining product quality and reliability, driving process improvements, and ensuring compliance with quality standards while leading the quality team.
AdvertisingMarketing
Responsibilities
Ensure our printing standards are world class
Lead technical process improvements
Technical, organizational and personnel management of the quality team
Establishes and monitors compliance with standards
Supervise in the application of quality assurance methods to analyse the test and inspections results
Supervise and Coordinate teams in different areas looking for the continuous quality improvement
Creates and approves manuals and SOP’s
Analyses, designs and implements measures for quality and loss issues
Generates, analyses and presents Inspection and Testing reports
Ensure the appropriate and required testing program is implemented; evaluate, review, monitor and document results
Notifies and Requires Corrective Actions to the corresponding functions on Non-conformances and the causes that originated them and verifies the effectiveness of Corrective Actions
Controls inspection processes for all stages of the operation
Manages the audit of the process, the product and deco methods, the incoming goods and the shipping of orders
Coordinate the management of Quality Systems and applicable certification system including the development, maintenance and the documentation, process and records updating
Is responsible for train, motivate and develop the new quality employees
Participates in the NPI process (New Product Introduction)
Lead and participates in setting up new processes and improving existing processes in production and storage
Independent project management defined by the National Pen
Provides input control of material according to AQL, fills in the relevant documentation and communicates with suppliers
Ensure implementation and documentation of corrective actions
Verify implementation and close-out corrective actions
Provide mentoring, direction, and subject matter expertise to Quality Team
Work with Marketing/Sales to ensure understanding of Customer's requirements/Concern and ensure that procedures exist and followed throughout to conform to such requirements
Initiate and complete reports tracking KPI
Present monthly Quality Metrics reports of the different functional areas to upper management
Ensure the effective and efficient operation of the team to provide quality improvement leadership and ensure that projects within areas of specific responsibility are completed in a timely manner and within budget
Execute and implement goals and objectives and ensure team members compliance with company policies and procedures
Develop strategic Quality Assurance processes for internal and external customers
Develop solutions and solve quality related problems while minimizing cost and schedule impact
Qualification
Required
Bachelor's degree in mechanical, Industrial, or Electrical Engineering or related field; along with 5+ years of progressively responsible Quality Control experience in a manufacturing environment preferably within the automotive industry, or an equivalent combination of education and experience
5+ Years Quality Assurance/Quality Control Experience
5+ Years Management Experience managing inspectors, first article, in-process, final, receiving inspection, gage control, calibration, SPC and data collection
5+ years working in a high volume manufacturing facility
Good working knowledge of ISO:9001 standards
Working knowledge of SPC (Statistical Process Control)
People management skills, including the ability to lead and motivate others, delegate work, and the ability to explain ideas and thoughts
Planning and organizational skills
Project management
Willingness to work as part of a team
The ability to inspire, motivate and lead a team of subordinates
Excellent verbal and non-verbal skills
Analytical skills
Enthusiasm
Technical and IT skills
Experience in daily problem solving and the ability to work on a tactical level
Ability to work under pressure and meet deadlines
Preferred
Experience in Oracle E-Business Suite is an asset
SQE or equivalent certification is an asset
Company
Pens.com
At Pens.com, our mission is to make it easy and affordable for small businesses to create the perfect promotional products for their brand without breaking their budget.
1001-5000 employees
H1B Sponsorship
Pens.com has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2022 (4)
2021 (1)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknown2016-12-12Acquired
Leadership Team
Ethan Sterling
Chief Financial Officer
Nirav Patel
Chief Technology and Product Officer
Company data provided by crunchbase