Apply on Employer Site

Chase · 20 hours ago

Payment Lifecycle Specialist III

14800 Frye Rd, Fort Worth, TX, 76155, US

Full-time

Onsite

Mid Level

Chase is one of the oldest financial institutions, offering innovative financial solutions to a wide range of clients. As a Payment Lifecycle Specialist III, you will ensure seamless financial transactions and maintain excellent service while processing payments across various products and managing potential risks.

BankingFinancial Services

Responsibilities

Execute high-volume payment processing tasks, including validating global currency fund transfers to ensure accurate and timely transactions, following established procedures

Process payments for cash, trade, merchant, or commercial card transactions as well as customer accounts and verification, performing basic research, reviewing sanctions, fraud, fund controls, and client investigation

Identify, resolve, or escalate procedural issues, operational errors, or potential fraudulent threats that may arise during payments processing and help prevent financial and reputational damage to the institution

Collaborate with cross-functional and cross-locational teams and clients, maintaining productive relationships to drive mutually beneficial outcomes in line with team objectives

Utilize automation technologies to streamline payment operations, enhancing efficiency and accuracy, and contribute to process optimization efforts by identifying inefficiencies in current processes and proposing solutions

Contribute to the development and implementation of anti-fraud strategies to detect and prevent fraudulent transactions

Informally coach new or less experienced teammates or check routine, non-complex tasks as needed

Qualification

Global payment processingDecision makingProblem solvingAutomation technologiesCybersecurity controlsTechnical skillsTime managementCommunication skillsEmotional intelligenceCollaboration

Required

Basic or intermediate knowledge of global payment processing operations or similar operations, including understanding of standard operating procedures and customer-specific instructions

Skilled in effective execution and task management, with strong time management abilities to ensure timely and accurate completion of work while adhering to established policies and procedures

Proven ability in decision making and problem solving, utilizing critical and analytical thinking to ensure accuracy and effective solutions in moderately complex situations

Demonstrated communication skills and emotional intelligence, including a growth mindset and personal resiliency, to collaborate productively with management, teams, and other stakeholders in diverse and dynamic environments

Ability to collaborate with stakeholders and cross-functional teams to solve problems, influence outcomes, and drive continuous improvement initiatives in payment processing

Basic or intermediate computer, software, and technical skills, including alpha/numeric data entry and typing skills

Basic understanding of cybersecurity controls and anti-fraud strategies to assist in identifying and addressing potential threats to protect information and systems