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Fisher Phillips · 4 days ago

Client Account Specialist (Unapplied Funds)

United States

Full-time

Remote

Entry, Mid Level

$27.88/hr - $32.69/hr

2+ years exp

Fisher Phillips is a premier international labor and employment law firm seeking a highly skilled Client Account Specialist (Unapplied Funds). In this role, you will manage the unapplied funds review process and facilitate the payment of outstanding invoices while providing exceptional client support.

ConsultingLaw EnforcementLegal

Responsibilities

Manage the unapplied funds review process in an effort to reduce the amount of unapplied funds being held

Generate daily email communications on newly deposited funds that are categorized as unapplied and follow-up with legal staff to utilize to determine resolution

Manage deadlines & follow up with legal staff to ensure deadlines are met

Utilize Aderant, ARCs and eBilling platforms to submit in daily research and investigation

Proactively make recommendations through using tools such as Expert Image & iManage

Communicate with billing attorneys, billing specialists, & collections team to resolve issues related to unapplied funds

Track lifecycle of unapplied funds research in ARCS collections software to ensure all steps of the unapplied funds process are completed on time

Clear knowledge of the insurance carrier and insured relationship

General understanding of insured matter billing & major carrier guidelines

Ability to problem solve & use resources to resolve complex issues

Qualification

AderantARCsEBilling platformsExcelCollections knowledgeLaw firm experienceProblem solvingCommunication skills

Required

Bachelor's Degree

2 + years experience working in a law firm as an A/R or billing professional

2 + years experience with A/R success in facilitating payment of outstanding invoices

Intermediate or advanced knowledge of Excel and ability to create and maintain spreadsheets

Intermediate to advanced knowledge of collections and billing software. Aderant and ARCs preferred

Intermediate to advanced knowledge of eBilling platforms, namely eBilling Hub or BillBlast, & ability to navigate primary vendor websites for major insurance carriers

Knowledge of the firm's business process and business operations