WTW | Service Technician jobs in United States
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WeatherTite Windows ยท 9 hours ago

WTW | Service Technician

Weather Tite Windows is a specialized home improvement company based in Tampa, Florida, providing replacement windows and doors for residential and commercial properties. The Service Technician will execute service and warranty work, ensuring high standards of workmanship while providing exceptional customer service and technical expertise in resolving warranty claims.

Building MaterialConstructionSales

Responsibilities

Perform warranty claims, transforming frustrated customer situations into positive experiences through transparency and high-quality workmanship
Conduct onsite evaluations to diagnose window and door failures, including air/water infiltration, mechanical malfunctions, structural misalignments, and glass issues
Perform expert-level repairs such as replacing glass packs, replacing balancers, and caulking
Using your experience to identify and resolve issues related to improper original installations or settling
Act as the face of the company, providing onsite education to homeowners on proper product operation and maintenance
Explain technical issues in easy-to-understand terms and set realistic expectations for part delivery or follow-up visits

Qualification

WindowDoor installationsDiagnosticRepair skillsHandPower toolsCompany Cam proficiencyCRM system usageVerbal skillsCustomer serviceTime management

Required

Proven experience with window and door installations or experience as a window and door service technician
Experience with standard hand and power tools
Demonstrated proficiency in diagnostic, and repair of various window and door systems
Experience using Company Cam or similar photo-based apps to capture high-quality project evidence for warranty verification
Ability to maintain clean and detailed digital notes within a CRM system to ensure seamless office-to-field communication
Ability to maintain a consistent schedule, including daily morning office check-ins for paperwork and logistics coordination with management
Excellent verbal skills with the ability to explain complex technical issues to homeowners in a reassuring and clear manner
Must possess a valid driver's license with a clean driving record

Benefits

Consistent overtime availability
Gas Card
Access to a Company Vehicle
401k plan eligibility
Tools provided
Dedicated mentorship and growth opportunities

Company

WeatherTite Windows

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A family owned company specializing in window, entry door, sliding glass door replacement.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2025-11-10Acquired
Company data provided by crunchbase