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Escalent · 1 day ago

Sr. Director, Qualitative Research

United States

Full-time

Remote

Director/Executive

$120K/yr - $140K/yr

10+ years exp

Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. The Sr. Director, Qualitative Research will lead qualitative initiatives, design and facilitate research, and analyze insights to guide client stakeholders in achieving their business objectives.

AnalyticsConsultingMarket Research

Responsibilities

Develop creative & thoughtful study designs with account managers and project teams in support of client proposals & pitches

Innovate on qualitative approaches, methodologies and exercises that meet clients’ evolving demands in a competitive market, including speed to insights and showcasing unique thinking

Provide mentorship and share expertise with other members of the qualitative team, fostering a collaborative environment of continuous learning

Contribute to thought leadership, point-of-view pieces and our award-winning blog (escalent.co/thinking/blog)

Skillfully moderate interviews and focus groups, ensuring smooth facilitation and insightful probing

Own Qualitative initiatives from inception to fruition. Includes developing study materials, conducting fieldwork, leading debriefing sessions, crafting in-depth analysis/reports and delivering compelling presentations to clients

Quickly develop rapport and cultivate client relationships through adept management of expectations, adherence to timelines, proactive communication, and strategic guidance in client implications and decision-making

Author and deliver compelling storytelling narratives to embed insight and guidance into clients’ hearts and minds

Effectively partner with creative teams to deliver interactive workshops, video documentaries and more to further socialize insights

Qualification

Qualitative ResearchModeration ExperienceStorytellingB2CB2B ResearchResearch MethodologiesClient Relationship ManagementEmpathyLeadership PresenceCollaborationCommunication

Required

10+ year's experience Moderating insightful discussions with B2C and B2B participants (RIVA, Burke, or Research Rockstar coursework/certification a plus)

Bachelor's degree in a related field or equivalent professional work experience required

Previous Moderation experience for industries such as Financial Services, Retail Goods & Services, Automotive, Energy, Health / Life Sciences, and Technology – with the ability to flex between different industries in need of Qualitative support

Comfortable working with virtual platforms for both live and asynchronous engagements

Comfortable facilitating sessions in-homes, in-office, or in research facilities

Hands-on experience leading end-to-end qualitative market research projects; skilled in time management /leading and executing multiple workstreams at once

Highly skilled storyteller capable of transcending raw data, with a demonstrated ability to weave insights into a unified narrative to client stakeholders – both verbally and in compelling written deliverables

Flexibility to work outside of typical business hours when required; ability to travel domestically and if needed, internationally

Success in this role hinges a great deal on soft skills, including collaboration, communication, empathy, perceptivity, a customer-forward mindset, and projecting a commanding leadership presence