BioAdvance Prosthetic Solutions, PLLC ยท 1 day ago
Front Desk Assistant
Allen, TX
Full-time
Onsite
Entry Level
$38K/yr - $50K/yr
1+ years expBioAdvance Prosthetic Solutions is a growing local provider of prosthetic limbs, dedicated to improving mobility for their patients. The Front Desk Assistant will play a crucial role in supporting the patient care team and ensuring a friendly, efficient experience for clients.
ManufacturingMedical DeviceProduct Design
Responsibilities
The Front Desk Assistant is an essential member of the patient care team by supporting the providers with the delivery of high-quality prosthetic limbs
Perform assigned duties in a fast-paced fluid environment
Create a friendly and stress-free experience for patients through exceptional customer service and professional conduct
Greet and check clients in and out at each visit
Contact insurance to verify eligibility and coverage
Prepare prior authorization and denial appeal packets
Handle incoming and outgoing calls
Send claims to bill and apply payments to patient accounts
Send monthly bills to patients, and set up payment plans as needed
Assist prospective patients by answering questions and inquiries about our practice
Provide paperwork to patients for completion, to include office policies and required documents for signature
Prepare, update, and maintain accurate client profiles utilizing the EMR system
Maintain client HIPAA rights, and other protections of confidentiality and privacy
Submit records to inquiring parties with documentation of proper release forms and materials
Ensure prompt, accurate, and efficient handling of documents for filing and scanning
Copy/scan/fax/email information as required
Assist with communication between clients and providers
Understanding of policies and procedures
Maintains safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations
Knowledge of emergency procedures and assist in crisis situations
Perform other duties and responsibilities as requested by supervisor or providers
Qualification
Required
At least one year of experience working in an administrative role
Ability to maintain professional appearance and demeanor, and interface well with patients
Excellent communication skills and ability to work well with a team
Excellent computer skills
Associates or bachelor's degree OR Experience in healthcare settings
Benefits
Medical benefits
Health insurance
Company
BioAdvance Prosthetic Solutions, PLLC
BioAdvance Prosthetic Solutions, PLLC offers patient centered quality care.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase