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Ensemble Health Partners · 1 day ago

Financial Clearance Pre-Access Supervisor

United States

Full-time

Remote

Entry, Mid Level

$47K/yr - $71K/yr

1+ years exp

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems. The Supervisor of Pre-Access is responsible for supervising the centralized pre-access department, coaching staff, and implementing plans to improve customer service and information collection while ensuring compliance with regulatory requirements.

Health CareHospitality

Responsibilities

Supervises daily activities of centralized Pre-Access staff. Staff are responsible for selecting accurate medical records for patient safety, scheduling appropriate procedures based on physician orders, providing proper patient instructions, pre-registering patients, obtaining and validating demographic and insurance information, working with insurance companies and/or physician offices to complete insurance authorization requirements to secure payment, and providing excellent customer service

Ensures adherence to departmental budget. Prepares monthly reports as requested. Establishes departmental goals with the staff to optimize performance and meet budgetary goals while improving operations to increase customer satisfaction and meet financial goals of the organization

Collects, interprets and communicates performance data using various tools and systems, while also using this data to make decisions on how to achieve performance goals. Works with internal and external customers to make key decisions, impacting either the organization or an individual patient. Works closely with ancillary departments to establish and maintain positive relations to ensure revenue cycle goals are achieved

Assigns and coordinates staff schedule, including scheduling rotation, time off, and call-offs as necessary. Ensures that department coordinates schedules in accordance with organizational policies. Minimizes overtime while maximizing productivity

Assists with developing department processes and procedures. Conducts staff training, education, and development. Conducts audits to ensure acceptable performance and provides continual coaching and education as necessary

Assists with staff evaluations. Maintains time/attendance system

Qualification

Certified Revenue Cycle RepresentativeRevenue cycle managementPerformance data analysisStaff trainingDevelopmentCustomer serviceBudget managementProcess improvementLeadership

Required

Certified Revenue Cycle Representative (CRCR)

1 to 3 Years of Job Experience

High School Diploma, GED, or Equivalent Experience

Preferred

Business

Benefits

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.

Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.

Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.