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Waste Connections · 1 day ago

Customer Service & Inside Sales Representative

Cleveland, TN

Full-time

Hybrid

Entry, Mid Level

$20/hr - $20/hr

2+ years exp

Waste Connections is a leading provider of waste management and recycling services across the U.S. and Canada, and they are seeking a Customer Service & Inside Sales Representative. In this dynamic role, you will provide exceptional customer support while engaging in inside sales responsibilities to help customers find the right solutions and ensure satisfaction.

Environmental ConsultingEnvironmental EngineeringRecycling

Responsibilities

Handle inbound customer calls and assist with new service requests, cancellations, and account updates

Proactively engage customers to upsell and cross-sell services, driving revenue growth

Process payments, research billing inquiries, and maintain accurate account information

Collaborate with internal teams to resolve service issues and provide cost-effective, environmentally responsible solutions

Build strong relationships with customers to ensure satisfaction and loyalty

Qualification

Customer service experienceSales experienceCommunication skillsMicrosoft WordMicrosoft ExcelMicrosoft OutlookGoal-oriented mindset

Required

2+ years of high-volume customer service experience (sales experience a plus!)

Strong communication skills—both verbal and written

Proficiency in Microsoft Word, Excel, and Outlook

Goal-oriented mindset with the ability to meet and exceed sales targets

Benefits

Comprehensive Benefits: Medical, Dental, Vision, Life Insurance, Short/Long-Term Disability.

Retirement Savings: 401(K) with company match.

Employee Perks: Mental health programs, emergency travel assistance, prepaid legal plan, scholarship opportunities, employee stock purchase plan, and more!