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BDS Connected Solutions, LLC. · 5 hours ago

Meta Events National Operations Manager

US-NY-New York

Full-time

Hybrid

Senior Level

5+ years exp

BDS Connected Solutions, LLC. is a company that specializes in Connected Commerce solutions. They are seeking a Meta Events National Operations Manager to lead the project management of events for their Meta client, ensuring best-in-class experiences through immersive demos of AR & VR products.

AdvertisingMarketingRetailSales

Responsibilities

End-to-end project management of each event request/task from our client

Coordination across other BDS teams & Talent Acquisition to align appropriate staffing via proposal and quote creation based on event requirements

Work closely with the client and clients’ partners to determine staffing needs by event

Act as a strategic liaison between management and employees, wielding decision-making authority to drive business and operational outcomes

Interview and train event staff

Participate in weekly client meetings to report out gaps and opportunities

Own event trackers and budgets

Lead the Field Operations Manager, offering guidance/support, and conducting performance management activities as needed

Partner closely with the Account Team to meet and exceed goals while improving the brand experience for customers

Other tasks as assigned by the Director, Client Service

Qualification

Client managementEvent coordinationProject managementRetail sales managementEmotional intelligenceInterpersonal communicationTime managementGoogle SuiteMicrosoft OfficeExcel proficiencyCoaching techniquesStrategic thinking

Required

High school diploma or equivalent required

5+ years of retail sales management experience required

3+ years of customer-facing experience in retail sales required

1+ year of leading a field team

Demonstrated strength in teaching/coaching techniques positively influences and empowers others

Experience in client management and working effectively with key stakeholders

Robust interpersonal communication, soft skills, written, verbal, and on-camera

Ability to build and foster business relationships at multiple levels and independently, both internally and client-facing

Ability to show patience and tact and remain calm under pressure

High level of initiative and self-motivation with a continued drive to learn

Strong time management and organizational skills

Proficient in utilizing Google Suite, Microsoft Office, and a strong user of Excel and data programs

Ability to practice good judgment in analyzing information, strategic/critical thinking, and decision-making, with minimal direction

Demonstrates high emotional intelligence and refined executive presence

Flexible availability with the ability to work weekends, as needed

Regularly talk, sit, stand, walk and bend over, repetitive use of hands/arms, repetitive use of legs, and grasp

Frequently lift and carry up to 25 lbs

Occasionally lift and carry up to 50 lbs

Continuous hand/eye coordination and fine manipulation

Able to travel by air and car up to 10% of the time

Benefits

Biweekly pay

Health and wellness benefits plans

Flexible vacation and holiday policies

Paid parental leave

401(k) with employer matching

Referral bonus

Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs

Opportunity to work with a growing company that actively rewards and promotes its employees

Company

BDS Connected Solutions, LLC.

Glassdoor3.6

BDS Connected Solutions offers a complete suite of solutions that blend Advocacy, Assisted Sales, Training, Virtual, Retail, Experiential, Merchandising, Break Fix, Installations, and Commercial sales and marketing to influence the modern buyer, regardless of where they are on their shopping journey.

Founded in 1984

Irvine, California, USA

1001-5000 employees