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USAJOBS · 7 hours ago

Quality Assurance Specialist (Quality Assurance Manager)

Phoenix, Arizona, USA

Full-time

Onsite

Mid, Senior Level

$67K/yr - $102K/yr

1+ years exp

USAJOBS is seeking a Quality Assurance Specialist to work in a Bureau of Prisons federal correctional facility. The role involves developing, implementing, and maintaining a formal quality assessment program, leading evaluations of quality trends, and training inmates in quality assurance processes.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Develop, implement and maintain a formal quality assessment program in compliance with the quality assurance program statement

Lead the continuous evaluation and investigation of quality trends, deficiencies and customer related problems

Develop and implement acceptable alternatives

Select and train inmates to carry out specific elements of the quality assurance program

Prepare and present orientation programs, instructional materials, and briefings relative to quality assurance for internal use and external use by other government agencies

Conduct complex technical studies of production processes, materials and equipment to determine causes of losses and quality deficiencies

Prepare reports recommending action to prevent or eliminate the causes

Maintain security of the institution

Qualification

Quality Assurance ProgramStatistical AnalysisTechnical Report WritingManufacturing Process KnowledgeTraining DevelopmentCommunication SkillsTeam ManagementProblem Solving

Required

U.S. Citizenship is Required

Education: Major study -- quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields related to the position

Specialized Experience: Experience that demonstrated a practical knowledge in monitoring, controlling, or maintaining the quality of products or services in quality assurance, procurement, inspection, production, or related areas

GL-09: Master's or equivalent graduate degree, OR 2 full years of progressively higher level graduate education leading to such a degree, OR LL.B or J.D., if related

GS-11: Ph.D. or equivalent doctoral degree, OR 3 full years of progressively higher level graduate education leading to such a degree, OR LL.M., if related

GL-09 and GS-11: You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level

Ability to develop, implement, and maintain a Quality Assurance program in compliance with industry standards

Ability to communicate in writing to include report preparation using technical data

Ability to effectively manage internal/external resources

Ability to establish requirements, collect and analyze data, and recommend and incorporate Quality Assurance system improvements

Knowledge of the manufacturing process

Ability to establish and maintain working relationships with others

Ability to develop and conduct training, facilitate meetings, and present information in a clear and concise manner

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.