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TEC Equipment · 14 hours ago

Mobile Service Technician

Portland, OR

Full-time

Onsite

Mid Level

3+ years exp

TEC Equipment, headquartered in Portland, Oregon, is a leading provider of heavy-duty trucks and related services across multiple states. The Mobile Service Technician is responsible for diagnosing and maintaining heavy-duty vehicles and trailers, ensuring customer satisfaction while prioritizing safety and efficiency in service delivery.

AutomotiveMarketingTransportation

Responsibilities

The Mobile Technician position will diagnose problems and perform identified repairs and preventive maintenance services on different types of heavy-duty vehicles and trailers with minimal supervision through the use of their mobile service truck and tools

Follows safe work practices and procedures, uses safety equipment when required, responds to suggestions for working safely and seeks assistance when necessary. Ensures proper safety, care, and maintenance of company vehicles assigned to the technician. Reports any damage to company or customer equipment or property immediately to supervisor

Advises customer of needed service work, as well as suggests additional labor, parts and body shop sales whenever possible (i.e., Preventive Maintenance Inspections, related service work, etc.)

Uses computer applications to note all aspects of services and repairs; Provide a full evaluation of unit condition and annotate observations in computer applications

Coordinates customer repair orders

Controls business expenses within the approved expense budget and is responsible for tooling and parts inventory on the service truck

Attend training & departmental meetings and be willing to attend Trade Shows and Conferences if requested by management to stay up to date on company changes, industry trends and technological advances

Exhibit a thorough understanding of the heavy-duty trucking industry and of all offerings of TEC in order to facilitate clear communication throughout the entire customer experience and provide customized business recommendations

Qualification

Heavy duty truck repairDiesel engine repairElectronic control systemsComputer skillsA/CBrakeDOT certificationsCustomer satisfactionSafety practicesCommunication skillsActive listeningProblem solving

Required

High school diploma or equivalent

Minimum three years' heavy duty truck repair experience

Demonstrated expertise in identifying parts and components of truck engines, transmissions, and braking mechanisms; proven ability to disassemble, work on, and reassemble diesel truck parts and machinery

Ability to identify mechanical and electronic problems, make repairs, and offer a proper maintenance strategy

Familiarity with electronic control systems and the appropriate tools needed to fix and maintain them

Intermediate computer skills in order to accurately enter data into computer applications; intermediate keyboarding skills in order to enter descriptions of work done for customers' documentation

Must be self-motivated and capable of working with little supervision

Must have a commitment to customer satisfaction and perform quality repairs

Must have excellent communication skills with a solutions oriented attitude

Ability to explain verbally in English and write clearly in English about work done on vehicles

Ability to work with a priority on safety at all times; Ability to follow instructions & checklists and adhere to branch's standard operating procedures

Ability to acquire necessary tools to perform position responsibilities

Strong active listening and problem solving skills

A/C, Brake and DOT Annual Inspector certifications required