Windstar Cruises · 1 day ago
Workforce Planning Analyst, Fleet
Miami, FL
Full-time
Hybrid
Entry, Mid Level
2+ years expWindstar Cruises is a luxury small ship global cruise line, dedicated to delivering unique travel experiences that are beyond ordinary to our discerning guests. We are seeking a motivated Workforce Planning Analyst to support Fleet-wide workforce efficiency by coordinating schedules for key shipboard positions and providing analytical support to improve staffing efficiency and compliance.
Travel
Responsibilities
Create and maintain schedules for designated shipboard positions, ensuring operational readiness across all vessels
Serve as backup support to schedulers in Asia, providing coverage during high-volume periods, leave, or urgent staffing needs
Monitor Par Levels to ensure all ships remain adequately staffed and compliant with internal and regulatory requirements
Oversee and maintain the gap pool to ensure sufficient candidates are available for vacancies resulting from new hires, terminations, promotions, or ship movements
Coordinate with staffing agencies to confirm availability, readiness, and documentation for assigned candidates
Analyze historical travel data, turnover trends, and operational patterns to support accurate forecasting and long-term manpower planning
Prepare scheduled reports including workforce forecasts, staffing gaps, compliance status, and travel data air/hotel usage
Maintain dashboards and KPI trackers used by the Senior Manager and Director for decision-making
Use Adonis, Excel, and other scheduling tools to optimize planning cycles and employee rotation schedules
Recommend process improvements to strengthen scheduling efficiency, reduce errors, and enhance global coordination
Maintain accurate, timely data across all systems, ensuring integrity of rotation patterns, crew profiles, and embarkation timelines
Ensure full compliance with all training matrix requirements, including regulatory (STCW, MLC, Flag State) and company-required trainings, certificates, and licenses
Liaise with staffing agencies and shipboard leaders to verify training renewals, validity dates, and document submissions
Support company programs including referrals, promotions and cross-departmental initiatives that impact fleet crewing
Suggest policies based on observations
Other duties as assigned
Qualification
Required
Bachelor's degree in Business, Operations Management, HR, Statistics, or related field; equivalent relevant experience considered
At least 2 years of experience in scheduling, workforce planning, crewing operations, or analytical support
High proficiency in Microsoft Excel; experience with workforce/scheduling systems preferred
Excellent organizational skills, and ability to work cross-functionally in a fast-paced environment
Ability to manage multiple priorities and respond quickly to operational demands
Familiarity with international maritime safety, training, and crew-welfare requirements that govern how seafarers are certified, trained, and treated onboard the ships
A positive, approachable personality with strong communication skills and the ability to articulate information clearly and confidently
Strong analytical skills with the ability to interpret data, identify trends, and produce clear reporting
Preferred
Experience analyzing workforce data, forecasting staffing needs, or supporting multi-national scheduling operations desired
Experience with Adonis Crew Management or similar crewing/scheduling software desired
Benefits
Medical, Dental & Vision
HSA & FSA
Life & Disability
Accident, Hospital & Critical Illness
Pet Insurance
Vacation, Sick Time and paid Holidays
401(k) with Company Match
Employee Assistance Plan
Education Assistance
Employee Discounts & Travel Deals
Company
Windstar Cruises
Windstar Cruises is a travel & tourism company specializing in cruise vacation packages.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Janet Bava
Chief Commercial Officer (CCO)
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