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Windstar Cruises · 8 hours ago

Workforce Planning Analyst, Fleet

Miami, FL

Full-time

Onsite

Entry, Mid Level

2+ years exp

Windstar Cruises, awarded World’s Best Small Ship Cruise line, is seeking a motivated Workforce Planning Analyst to support Fleet-wide workforce efficiency. The role involves coordinating schedules for key shipboard positions, ensuring global coverage, and providing data-driven insights to improve staffing efficiency and compliance.

Travel

Responsibilities

Create and maintain schedules for designated shipboard positions, ensuring operational readiness across all vessels

Serve as backup support to schedulers in Asia, providing coverage during high-volume periods, leave, or urgent staffing needs

Monitor Par Levels to ensure all ships remain adequately staffed and compliant with internal and regulatory requirements

Oversee and maintain the gap pool to ensure sufficient candidates are available for vacancies resulting from new hires, terminations, promotions, or ship movements

Coordinate with staffing agencies to confirm availability, readiness, and documentation for assigned candidates

Analyze historical travel data, turnover trends, and operational patterns to support accurate forecasting and long-term manpower planning

Prepare scheduled reports including workforce forecasts, staffing gaps, compliance status, and travel data air/hotel usage

Maintain dashboards and KPI trackers used by the Senior Manager and Director for decision-making

Use Adonis, Excel, and other scheduling tools to optimize planning cycles and employee rotation schedules

Recommend process improvements to strengthen scheduling efficiency, reduce errors, and enhance global coordination

Maintain accurate, timely data across all systems, ensuring integrity of rotation patterns, crew profiles, and embarkation timelines

Ensure full compliance with all training matrix requirements, including regulatory (STCW, MLC, Flag State) and company-required trainings, certificates, and licenses

Liaise with staffing agencies and shipboard leaders to verify training renewals, validity dates, and document submissions

Support company programs including referrals, promotions and cross-departmental initiatives that impact fleet crewing

Suggest policies based on observations

Other duties as assigned

Qualification

Workforce PlanningSchedulingData AnalysisMicrosoft ExcelAdonis Crew ManagementAnalytical SkillsInternational Maritime SafetyOrganizational SkillsCommunication SkillsCross-functional Collaboration

Required

Bachelor's degree in Business, Operations Management, HR, Statistics, or related field; equivalent relevant experience considered

At least 2 years of experience in scheduling, workforce planning, crewing operations, or analytical support

High proficiency in Microsoft Excel

Excellent organizational skills, and ability to work cross-functionally in a fast-paced environment

Ability to manage multiple priorities and respond quickly to operational demands

Familiarity with international maritime safety, training, and crew-welfare requirements that govern how seafarers are certified, trained, and treated onboard the ships

A positive, approachable personality with strong communication skills and the ability to articulate information clearly and confidently

Strong analytical skills with the ability to interpret data, identify trends, and produce clear reporting