Capital One · 1 week ago
Dealer Success Manager Coach - (People Leader)
Alpharetta, GA
Full-time
Hybrid
Mid, Senior Level
$138K/yr - $158K/yr
3+ years expCapital One is a financial services company, and they are seeking a Dealer Success Manager Coach to lead and develop a team of Dealer Success Managers. This role involves training, coaching, and motivating the team to ensure their success while maintaining high performance and productivity standards.
Financial Services
No H1B
Responsibilities
People Leadership and Performance Management: Direct management and coaching of Dealer Success Managers, including mentorship, goal setting, performance reviews and career development. Accountable for the overall performance, productivity and professional development of the assigned team of Dealer Success Managers
Provides initial training, coaching and oversight of Dealer Success Managers throughout the new hire training program
Ongoing focus and development for all Dealer Success Managers through continued education forums
Provides understanding on policy and procedure adherence and ensures compliant actions are understood and adhered to
Effectively communicate across the organization including Senior Leadership
Some travel may be required up to 50%
Qualification
Required
High School Diploma, GED, or equivalent certification
At least 3 years experience in staff management and training
Demonstrated ability to coach, mentor, and develop team members for peak performance and career growth
Proven success in giving effective feedback, recognizing potential, and building high-performing, engaged teams
Capacity to lead a team through periods of change, motivate associates to achieve ambitious goals, and foster a positive, accountable, and collaborative team culture
Strong instincts for identifying, acquiring, and retaining top talent
Experience with performance management processes, including rewarding high performers and addressing performance gaps decisively and constructively
Proven track record of making holistic assessments of our current state, defining an end state vision, and the audacity to articulate the path to get there
Conceptual thinking skills must be complemented by a strong orientation towards continuous improvement
Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Focused on achieving both short and long-term goals
Be able to drive and execute an agenda in an uncertain and fluid environment while overseeing multiple projects and programs concurrently
Preferred
Bachelor's Degree
5+ years of experience in staff management and training
3+ years of experience in the Auto Finance industry
Benefits
Performance based incentive compensation
Cash bonus(es)
Long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Lo Li
CTO, Managing Vice President Retail Bank
Daniel Arellano
Senior Vice President, Business Cards and Payments
Recent News
Benzinga.com
2026-01-21
Business – Latest Financial & Stock Market News | New York Post
2026-01-20
Business News: Pasadena Star-News
2026-01-19
Company data provided by crunchbase