Scalence L.L.C. · 4 hours ago
Support Engineer – Live Events
Culver City, CA
Full-time
Onsite
Mid Level
$50/hr - $50/hr
3+ years expScalence L.L.C. is a company that specializes in developing technology environments and applications for clients. They are seeking a Support Engineer to provide critical onsite support for live sporting events, ensuring a seamless streaming experience for global audiences.
Information Technology & Services
Responsibilities
Provide technical support for live streaming sports and high-profile productions
Monitor the health of the live event platform, ensuring both inbound and outbound traffic is healthy and optimized for the end-user experience
Act as the onsite point of contact for troubleshooting video/audio issues under real-time pressure. Execute escalations and coordinate with partners/vendors
Assist in broadcast transmission check-ins and signal validation for remote productions
Work with operations teams to configure routing, intercoms, and broadcast equipment in real-time
Create and update playbooks, author Root Cause Analysis (RCA) reports, and provide high-level summaries for outage reports
Perform broadcast equipment installations, including basic wiring and electrical maintenance within the monitoring facility
Qualification
Required
3–5 years of experience in broadcast engineering, live production, or video transport
Proven track record supporting live sports workflows (e.g., MLS, F1, or similar high-stakes environments)
Strong understanding of network support, video transport technologies, and live encoding
Familiarity with Transport Stream signaling (SCTE-35, SCTE-224/ESNI)
Solid grasp of remote production engineering and broadcast hardware
Ability to provide clear updates during high-pressure incidents
Strong technical writing skills for incident logging and process improvement
Comfortable with a fluid schedule that changes weekly based on the global sports calendar
Benefits
Referral bonus up to $1000!
Company
Scalence L.L.C.
In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase