The Royal Standard · 1 month ago
Showroom Manager
Dallas, TX
Full-time
Onsite
Mid LevelThe Royal Standard is seeking a Showroom Manager who will provide direction for the design and overall management of the Wholesale Showroom. This role involves promoting sales, ensuring excellent customer service, and managing inventory processes while maintaining showroom standards.
Retail
Responsibilities
Provide excellent customer service for showroom customers in person and via telephone and email. Provide follow up for customers before, during, and after market
Make suggestions, promote items, and communicate in stock and back ordered items to customers, and invoice for cash and carry if the customer purchases samples
Accurately enter all orders and changes customers make to orders into NetSuite
Maintain all displays of product, ensuring that products are current. Remove sold out items from the floor. Identify and put in a transfer order for damaged, missing, or new products. Organize and conduct a bi-annual inventory of showroom samples
Ensure items are tagged and signed accurately, including changes to pricing
Keep cash and carry area organized and easy to shop
Ensure that showroom maintenance is kept up with (cleanliness, trash removal, light bulbs changed, repairs made, etc...)
Coordinate and ensure that the showroom is re-set and staged within visual standards at twice per year
Schedule sales staff according to market needs and budgets
Follow up and submit expense reports, contract labor forms, and other require paperwork in a timely manner. Make weekly or bi-weekly deposits as needed
Submit bi-weekly payroll in a timely manner. Keep up with administrative timekeeping functions (time edits, correcting punches, additions/deletions, etc...)
Ensure new employees are set up for access to the showroom and provide orientation on customer service and showroom equipment
Ensure that catering needs are set-up prior to shows within budgets, including shopping for supplies as needed
Ensure that the showroom office and visual supply level is maintained through regular ordering. Anticipate supply needs and order in advance of shows
Attends all event dates marked on the Showroom Market Calendar each year
Performs other tasks as necessary
Qualification
Required
Provide excellent customer service for showroom customers in person and via telephone and email
Provide follow up for customers before, during, and after market
Make suggestions, promote items, and communicate in stock and back ordered items to customers, and invoice for cash and carry if the customer purchases samples
Accurately enter all orders and changes customers make to orders into NetSuite
Maintain all displays of product, ensuring that products are current
Remove sold out items from the floor
Identify and put in a transfer order for damaged, missing, or new products
Organize and conduct a bi-annual inventory of showroom samples
Ensure items are tagged and signed accurately, including changes to pricing
Keep cash and carry area organized and easy to shop
Ensure that showroom maintenance is kept up with (cleanliness, trash removal, light bulbs changed, repairs made, etc...)
Coordinate and ensure that the showroom is re-set and staged within visual standards at twice per year
Schedule sales staff according to market needs and budgets
Follow up and submit expense reports, contract labor forms, and other required paperwork in a timely manner
Make weekly or bi-weekly deposits as needed
Submit bi-weekly payroll in a timely manner
Keep up with administrative timekeeping functions (time edits, correcting punches, additions/deletions, etc...)
Ensure new employees are set up for access to the showroom and provide orientation on customer service and showroom equipment
Ensure that catering needs are set-up prior to shows within budgets, including shopping for supplies as needed
Ensure that the showroom office and visual supply level is maintained through regular ordering
Anticipate supply needs and order in advance of shows
Attends all event dates marked on the Showroom Market Calendar each year
Performs other tasks as necessary
Company
The Royal Standard
In everything we do, our philosophy is simple: We want to inspire the Standard for a Royal Lifestyle.
Founded in 1998
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase