Mobilitas Insurance · 17 hours ago
Sr. Commercial Claims Manager, Non-Injury (Remote)
United States
Full-time
Remote
Senior Level
$137K/yr - $152K/yr
5+ years expMobilitas Insurance is a commercial insurance company focused on reinventing commercial insurance in the mobility space. The Sr. Commercial Claims Manager, Non-Injury will be responsible for leading the Non-Injury Claims Unit, overseeing strategic planning, team development, and client relationships while ensuring compliance and operational excellence.
InsuranceMarketingProduct Design
Responsibilities
Manage and mentor a team of supervisors and claims adjusters, ensuring they embody accountability and are empowered to make claims authority decisions—such as approving or denying coverage and payments
Train and guide leadership on best practices for staff oversight and performance management
Drive talent development and succession planning initiatives to cultivate a high-caliber team
Conduct regular meetings with external clients to understand their needs and build long-lasting, trust-based relationships
Serve as the primary liaison for strategic discussions, ensuring client satisfaction and insight-driven improvements in claims processing
Oversee and manage claims workflow, ensuring compliance, quality control, and optimum efficiency
Demonstrate strategic thinking in the development and implementation of claims handling procedures that align with the broader business objectives
Maintain oversight of budgets tied to rewards, recognition programs, and overtime, ensuring expenditures align with business goals and team performance
Propose and implement cost-effective solutions to reduce attrition and avoid operational disruptions due to understaffing
Utilize data-driven approaches to monitor team performance, implement improvement initiatives, and hold leaders accountable for results
Establish and enforce internal policies that reflect current market trends and client expectations in the dynamic mobility space
Qualification
Required
BA/BS degree or equivalent combination of education and experience
5+ years supervisory/ management experience with expertise in handling/resolving claims related issues
Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment
Preferred
2+ years experience leading leaders
Leadership experience within Non-Injury claims teams as well as FNOL
Candidates with 3–5 years of experience specifically in the rideshare or mobility space are highly desired
A robust background in commercial claims along with a proven capacity to adapt to emerging markets
Certification CPCU, Associate in Claims, Associate in Management
Bachelor's degree or higher in Business, Insurance, or a related field
Benefits
Performance bonus
401(k) with a company match
Company
Mobilitas Insurance
Insurance that’s simple, customizable, collaborative and creative. We built Mobilitas from the ground up to meet the unique demands of modern mobility.
201-500 employees
Funding
Current Stage
Growth StageRecent News
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