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BioBridge Global · 5 days ago

Telerecruiter I, Donor Recruitment

San Antonio, TX

Full-time

Hybrid

New Grad, Entry Level

$18/hr - $20.50/hr

0+ years exp

BioBridge Global is an AABB-accredited blood bank operating in South Texas, dedicated to providing blood, plasma, and tissue services. The Telerecruiter I role focuses on meeting telephone recruitment goals by scheduling donors for donations while delivering excellent customer service and maintaining accurate donor records.

Health CareMedicalNon Profit

Responsibilities

Telephone recruit and schedule donors in order to meet and/or exceed required goals

Answer telephone, take messages and direct incoming calls appropriately

Manage time wisely to ensure efficient and productive telephone contacts

Maintain accurate donor files and update status on computer

Must have knowledge and ability to schedule all applicable procedures

Complete all necessary paperwork accurately and timely

Perform computer data entry

Performs other duties as assigned

Assist other departments with clerical support as needed

Qualification

Telephone recruitmentCustomer serviceComputer skillsData entryCommunication skills

Required

Requires a high school diploma or general equivalency diploma

Must maintain knowledge of and perform according to Standard Operating Procedures (SOPs) and policies

Must become familiar with daily blood needs to convey the necessity of donating to the potential donor

Must acquire a working knowledge of general work procedures, donor qualifications, paperwork, blood types, blood donation process and donation procedures

Must be capable of performing long and short term goals

Must have strong computer skills

Must have excellent telephone and/or email etiquette skills

Must be a self-starter and self-directed worker

Must be able to keep information confidential

Must be neat in appearance and well groomed

Must be professional, organized, detail oriented, communicative, and have the ability to greet the public in a friendly and courteous manner