Zion Capital · 22 hours ago
Entry Level Account Manager - Frontier Sales
Dallas, TX
Full-time
Onsite
New Grad, Entry LevelZion Capital is seeking an Entry Level Account Manager for Frontier Communications, where you will engage with customers to promote telecommunications products and services. This role focuses on building customer relationships and ensuring satisfaction through effective communication and problem-solving.
Marketing & Advertising
Responsibilities
Serve as the main point of contact on behalf of Frontier and communicate directly with residential customers to promote Frontier’s telecommunications products and services
Handle product inquiries, resolving conflicts to ensure satisfaction, and ensuring all sales interactions comply with company policies and industry regulations
Review all sales orders to meet quality and compliance requirements to ensure successful conversion through the sales process
Proactively identify, understand, and solve client problems promptly and effectively to maintain a positive sales experience
Support the sales team by guiding realistic customer expectations and escalating complex customer issues to the appropriate department
Work closely with fellow Entry Level Account Managers and the sales team to analyze approaches, share insights, and develop more effective sales strategies
Establish and maintain open communication channels for continuous information and feedback exchange between the client and the internal team
Acquire a comprehensive understanding of Frontier Communications' residential products and services, including benefits, pricing, and specifications, to provide informed client support
Qualification
Required
Proven ability to communicate effectively with clients, resolve conflicts, and ensure overall compliance
Strong experience in reviewing major client deliverables
Skilled in assisting sales team members with managing customer expectations and handling escalated concerns
Collaborative mindset with the ability to work with sales teams to improve strategies and techniques
Company
Zion Capital
At Zion Capital, we follow a comprehensive approach to meet the marketing needs of our clients.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase