Solution Partners, Inc. · 6 hours ago
Information Technology Manager
Madison, WI
Full-time
Hybrid
Senior Level
$125K/yr - $165K/yr
7+ years expSolution Partners, Inc. is seeking an IT Manager of Hosting, Network, and Data Services responsible for developing and executing the strategy, implementation, and maintenance of the organization’s data management, network, and hosting environments. This role involves ensuring secure, reliable, and scalable IT operations while overseeing vendor relations and leading a team of engineers.
Staffing & Recruiting
No H1B
U.S. Citizen OnlyHiring Manager
Gerrit E. Bowman
Responsibilities
Developing and executing the strategy, implementation, and maintenance of the organization’s data management, network and hosting environments, including on-premises and cloud environments
Ensuring secure, reliable, and scalable IT operations, aligning with business objectives while mitigating risks related to security, performance, compliance, and vendor dependencies
Supporting and overseeing third-party vendor relations, resources, and performance including SLA compliance and contractual enforcement
Leading hosting and network engineers and being responsible for their coaching and development
Managing the operation, maintenance, and improvement of hosting platforms including data centers, cloud environments (IaaS, PaaS), servers, and storage systems
Overseeing data services including databases, backup and recovery, replication, and disaster recovery strategies
Managing relationships with hosting vendors, cloud service providers, network WAN carrier service providers, and hardware/software suppliers and ensuring the reliability, performance, and availability of hosting environments in accordance with SLAs
Collaborating with IT security teams to support the enforcement of security policies and protect hosting and data environments from threats
Being accountable for business and application development stakeholder management
Overseeing the management of security, audit, and compliance requirements in a high security environment to ensure compliance with regulatory requirements and internal IT governance frameworks
Establishing and tracking key performance indicators (KPIs) that ensure transparency in operational health and system performance
Driving automation and infrastructure-as-code practices to increase efficiency and reduce operational risk
Qualification
Required
Bachelor's degree in Computer Science, Information Systems or related field; or equivalent combination of education and work experience
7 or more years of experience in IT infrastructure, hosting, network and/or data platform management
3 or more years in management and people leadership - IT vendor management or IT operations management roles
Strong understanding of IT service management and vendor governance frameworks
Strong analytical, communication, and stakeholder management skills
Extensive knowledge of both on-prem and cloud hosting solutions
Strong knowledge of the following aspects of Information technology: Network operations, network security, and network architecture
Strong knowledge of the following aspects of Information technology: Database technologies, backup/restore practices, and disaster recovery planning
Strong knowledge of the following aspects of Information technology: Leading hosting strategies both on-prem and in the cloud
Strong knowledge of the following aspects of Information technology: System monitoring tools and performance tuning
Strong knowledge of the following aspects of Information technology: Capacity planning and performance tuning of hosting and database solutions
Strong knowledge of the following aspects of Information technology: Infrastructure as a Service (IaaS) and Infrastructure as Code (IaC)
Strong knowledge of the following aspects of Information technology: Vulnerability management
Strong knowledge of the following aspects of Information technology: ITIL practices, change management, and incident response procedures
US citizenship is required for this position due to Department of Defense restrictions
Preferred
10 or more years of IT leadership experience in a large enterprise level environment
Experience leading in a complex and highly matrixed environment that has commercial and government lines of business
Company
Solution Partners, Inc.
On a contingency basis, we provide staff augmentation, consulting and permanent placement services to our clients for positions ranging from help desk and systems support to QA, development, analysis, subject matter experts, and general management.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase