Geek Squad Services Agent jobs in United States
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Best Buy · 20 hours ago

Geek Squad Services Agent

positionBozeman Montana
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level
money$17.98/hr - $27.68/hr
date0+ years exp

Best Buy is a leading technology retailer committed to enriching lives through technology. As a Geek Squad Services Agent, you will perform technology services both in customers’ homes and in the local store, including delivery, installation, and repairs of electronic products.

E-CommerceInternetRetailShopping
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H1B Sponsor Likelynote

Responsibilities

Build relationships with customers by providing and fulfilling recommendations regarding product, service, content (including membership)
Establish and maintain consistent rhythms for timely follow up and ensure commitments are met or exceeded
Perform advanced complexity work and de-escalate difficult customer interactions as needed
Manage inventory and vehicle maintenance in partnership with other Agents, process paperwork and payment, and provide feedback and training opportunities
Travel to customers’ homes to perform basic delivery and installation
Perform technical work within the retail location

Qualification

Computer troubleshootingDeliveryInstallationCustomer serviceInventory managementRelationship building

Required

Must be at least 21 years old
Must have a current, valid driver's license and maintain a driving record which meets Best Buy safety standards
Ability to acquire and maintain any state or local licensing, as required, to perform job effectively
Ability to lift 75 pounds with or without reasonable accommodation, up to 150 pounds as part of a team, and between 150 – 250 pounds as part of a team and/or with support tools such as harnesses or lifts
3 months delivery or installation or computer troubleshooting experience
3 months of customer service experience

Preferred

6 months of consumer electronics delivery, installation, integration and troubleshooting experience

Benefits

Competitive pay
Generous employee discount
Physical and mental well-being support

Company

Best Buy

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Best Buy is a multinational retailer of technology and entertainment products and services offering consumer electronics and more.
dateFounded in 1966
location
Bloomington, Minnesota, USA
people-size10001+ employees
web-link
https://www.bestbuy.com/

H1B Sponsorship

Best Buy has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (168)
2024 (159)
2023 (185)
2022 (181)
2021 (180)
2020 (66)

Funding

Current Stage
Public Company
Total Funding
unknown
1985-04-26IPO

Leadership Team

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Corie Barry
Chief Executive Officer
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Natasha (Tong) Young
Product Manager - Profile

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Company data provided by crunchbase