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Scientific Research Corporation · 1 day ago

Help Desk Administrator

San Diego, CA

Full-time

Onsite

Entry Level

$69,450/d - $115,750/d

1+ years exp

Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry. They are seeking a Help Desk Administrator to support users in a Help Desk/Service Desk capacity in a DevOps environment, performing customization and configuration of various development tools for Navy customers.

Biotechnology

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Performing customization and configuration of various development tools for Navy customers in an accredited AWS-IL4 and IL6 environment

Performing account and group administration tasks; supports users in a Help Desk / Service Desk capacity in a DevOps environment

Working in a highly collaborative environment that embraces Agile, Lean Startup, and pairing methodologies (e.g., Extreme Programming) using the Scrum framework

Participating in team ceremonies including planning meetings, daily stand-ups, and retrospectives

Qualification

DevSecOps Pipeline SupportAtlassian Tool SuiteLinux System AdministrationCompTIA Security+AWS Cloud EnvironmentsCustomer ServiceAgile MethodologiesTechnical DemonstrationsBachelor's Degree

Required

DoD DEVSECOPS Pipeline Support Help Desk experience

Experience with the Atlassian Tool Suite and other DevSecOps tools such as JFROG Artifactory, Jenkins, CodeDx, Coverity, etc

1 - 2 years of experience as a Linux System Administrator, Help Desk / Service Desk Technician, or IT Specialist optimizing systems in AWS cloud environments

Meets DoD 8570.01-M Information Assurance requirements, including: CompTIA Security+ certification, Linux OS certification or completion of Linux course from accredited source

Genuine desire to work in an environment where innovation and continuous learning are fostered and rooted in the culture

Secret clearance

Preferred

Overmatch Software Armory experience, minimum of 6 months

Experience and desire to perform Help Desk / Service Desk duties (e.g., onboarding new team members to the organization, responding to customers for break-fix problems)

Experience working in a highly collaborative environment that embraces agile, lean startup, and pairing methodologies (e.g., Extreme Programming) using the Scrum framework

Excellent customer service qualities and verbal communication skills

Ability to research, troubleshoot, and self-teach new tools without direct supervision

Experience briefing and providing technical demonstrations to leadership

Experience building system capabilities in short iterations that allow for accelerated user feedback and product delivery

Bachelor's degree in Computer Science, Engineering, or Information Technology

TS or TS/SCI clearance