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Gosiger · 16 hours ago

Midwest Applications Engineer

Indianapolis, IN

Full-time

Onsite

New Grad, Entry Level

Gosiger is a company that provides technical expertise to internal and external customers, focusing on customer development and satisfaction. The Midwest Applications Engineer role involves machine set-up, programming, customer training, and troubleshooting to ensure optimal machine operation and efficiency.

Industrial AutomationIndustrial ManufacturingManufacturingMechanical EngineeringRobotics

Responsibilities

Builds internal/external customer and vendor relationships to ensure teamwork environment

Performs pre-sale technical sales support to sales team and customer

As a member of the machine set-up team, performs tooling and fixturing set-ups, programming, and run off ensuring optimum cycle time based on established acceptable criteria

Interprets part prints and utilizing tooling and fixturing knowledge, designs and develops machine programming process to create parts

Performs customer phone support for Applications troubleshooting i.e., program errors. Tracks unresolved open customer technical issues. Works closely with the Service Team in providing timely and quality technical troubleshooting and support to customers

Provides on-site and in-house customer training on machine operations and basic troubleshooting. Ensures operators are trained to perform machine operations in an efficient manner

Provides customer machine specific Application Program Training for machine set-up functions and program modifications for custom attachments

Travels to customer site, locally and as required, out-of-state and out-of-the country, to support customers

Aids, supports, and works at trade shows and company sponsored technical training seminars

Creates and maintains records including documentation and reporting for machine and programming processes

Assists in project management ensuring timely follow-up and follow through on all assigned tasks and projects

Performs projects and tasks within assigned timeframes

Attend and participate in sales, service, company, and customer meetings as requested

Responsible for maintaining current technical, interpersonal, and communication skills through continuous development. Progressive development of skills should be cultivated through further education, seminars, company training and other external resources such as reading material

Based on business need, assists, supports and/or performs other duties within scope and ability. Assumes accountability and responsibility for assigned projects and programs

Qualification

Machine Tool ProgrammingBlueprint InterpretationProject ManagementCustomer TrainingTechnical Sales SupportInterpersonal CommunicationBusiness WritingPC LiteracyOrganization SkillsTeam Collaboration

Required

Two-year Degree or formal coursework and/or basic or moderately experience in applications

Demonstrated knowledge and application of machine tool products, options, and functions

Must have experience and application of Machine Tool programming, program modification, and set-up, statistical process, and evaluation criteria i.e., CPK, well versed in geometric tolerances, ability to read and interpret blueprints, design, and develop processes for machine tool equipment

Must have a valid driver's license and the ability to drive a vehicle. Bureau of Motor Vehicle Background Checks are a requirement

Demonstrated business writing and documentation skills

Strong interpersonal communication skills

Demonstrated self-starter and effective use of organization and planning skills

Demonstrated Project Management Skills

PC literate and skill efficiency in job related software/programs

Ability to participate as a member of a team, crossing department and divisional lines

Must be able to travel in support of training, out-of-state or out-of-country customers, and assist other divisions as required to support business demand. Must be able to obtain and maintain a valid Passport

Must be able to drive an Automobile and maintain a valid Driver License and a good driving record