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Neal Communities of Southwest Florida, Inc. · 13 hours ago

Quality Assurance Representative

Sarasota, FL 34240, USA

Full-time

Onsite

Mid Level

3+ years exp

Neal Communities is a recognized leader in construction, known for its commitment to quality. The Quality Assurance Representative will oversee inspections, refine quality standards, and collaborate with field teams to ensure homes meet high expectations.

Building MaterialConstructionReal Estate

Comp. & Benefits

Responsibilities

Oversee comprehensive Quality Assurance procedures throughout the construction schedule to ensure timely and high-quality completion of homes

Special projects assigned by the VP of Field Operations include community-wide issues, community turnovers, complex customer relations, research, and matters related to legal or risk exposure, serving as a liaison, and providing expert guidance

Collaborate with Construction and Warranty to establish and communicate Neal's Quality Standards across all projects, ensuring consistent application and defensible inspection practices

Continue to monitor and enforce quality and cost standards, ensuring corrective actions are properly documented and aligned with internal controls

Promote a clean, orderly work environment, adhering to Neal's standards

Implement strategies to minimize waste and control construction expenditures

Cultivate a collaborative team atmosphere emphasizing effective communication and problem-solving

Ensure consistent adherence to company policies and construction standards to uphold quality outcomes

Conduct Quality Assurance Inspections upon completion of homes and before Preliminary Customer Walkthroughs, ensuring findings are documented in accordance with company standards to enhance product quality and reduce defects

Enhance and refine Quality Assurance Inspection processes to elevate Neal's quality benchmarks and promote consistent inspection practices across communities

Develop a quality-focused culture among field staff and trade partners through coaching, communication, and consistent application of Neal’s standards, supporting the product's perceived value

Be involved in training sessions and meetings for Construction Managers and Trade Partners to promote quality practices

Identify and mitigate quality and construction-related risks in collaboration with Project Managers, Warranty Managers, and Directors of Construction, escalating material concerns through established leadership channels

Develop and maintain construction milestone checklists and procedures with Project Managers and Construction Managers

Investigate and resolve quality-related issues in coordination with Project Managers and the Warranty department

Maintains, manages, and communicates Quality Assurance Inspection data through approved management systems to support reporting, trend analysis, and cost control, ensuring data accuracy and integrity

Generate Quality Assurance documentation and reports to provide feedback, identify trends, and recommend proactive solutions to senior management

Attend and contribute Quality Assurance-related information/training to Construction, Purchasing, Warranty, and Trade Partner meetings

Collaborate with the Construction and Warranty Department directors to develop, train, and uphold Neal's Quality and Customer Service Standards

Provide consultation and oversight on special projects assigned by senior management, addressing community-wide issues, customer relations, legal matters, and product development

Participate in new product development and current product improvement initiatives, providing quality, cost, and exposure-related input aligned with industry best practices

Perform product research for efficiency, best practices, and proper applications of products and materials

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, responsibilities, and skills