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The George Washington University · 8 hours ago

Museum Digital Communications & Visitor Experience Specialist

Washington, DC

Full-time

Onsite

Entry Level

$23.62/hr - $30.16/hr

1+ years exp

The George Washington University Museum and The Textile Museum is dedicated to academic engagement and community outreach. They are seeking a Museum Digital Communications & Visitor Experience Specialist to enhance audience engagement through digital platforms and ensure a welcoming environment for visitors.

Higher Education

No H1B

Responsibilities

Create, edit and schedule original content for the museum’s digital platforms, including websites, emails, blogs and social channels

Support student workers on digital media projects

Remain up to date on digital media best practices and trends, and pitch creative concepts for new initiatives, influencer outreach and campaigns

Develop, maintain and analyze key metrics for all museum digital platforms

Maintain museum public areas and wayfinding, and coordinate with GW facilities, security and museum staff to support a clean, safe and organized environment for visitors

Serve as the main liaison for front-of-house student workers, including organizing trainings and scheduling shifts

Support communications and visitor experience for the Artisans Gallery, as needed

Evaluate visitor feedback and advance improvements to the onsite experience

Additional support as needed

Qualification

Digital content creationSocial media proficiencyProject coordinationInterest in museumsMicrosoft OfficeGoogle platformsDesign softwareAttention to detailCreative problem-solving

Required

High school diploma/GED plus 1.5 years of relevant professional experience, or a Bachelor's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position

Strong writing and editing skills, with ability to deliver creative content

Organized with high quality standards and meticulous attention to detail

Comfort using social media platforms, including Instagram, Facebook and LinkedIn

Successful experience coordinating projects or people, especially students

Diplomacy and creative problem-solving skills under pressure