E-Commerce Customer Service Coordinator Wednesday -Saturday 12pm-1030pm jobs in United States
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AutoZone · 15 hours ago

E-Commerce Customer Service Coordinator Wednesday -Saturday 12pm-1030pm

position4400 SUMMER AVE, Memphis, TN, 38122, US
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

AutoZone is a leading retailer and distributor of automotive parts and accessories across the Americas. The Customer Service Coordinator supports inbound customer requests via phone and email, resolves order issues, provides product assistance, and helps with warehouse fulfillment when needed.

AutomotiveE-CommerceRetailSales

Responsibilities

Respond to inbound calls and emails from customers, AutoZone representatives, and vendors for order tracking and product support
Able to document and resolve customer concerns professionally and efficiently
Assist in warehouse fulfillment and post-order activities
Navigate multiple systems to provide timely, accurate service
Use of multi-screen applications

Qualification

Customer-first problem-solvingMicrosoft WordMicrosoft ExcelE-commerce experienceWarehouse operationsOrder management toolsCRM toolsEmail etiquetteMultitasking skillsEffective communication

Required

Focused on customer-first problem-solving
Experience using a time management system to track calls and availability
Ability to lift up to 50 lbs. and stand for extended periods
Able to stand and walk during a training period of around 6 weeks, depending on your progress
Proficient in Microsoft Word and Excel
Email etiquette, including proper grammar
Effective professional communications

Preferred

Comfort working in a warehouse and a customer-facing role
Multitasking skills to include dual monitor functions
Experience in e-commerce or warehouse operations
Familiarity with order management and CRM tools

Benefits

Competitive pay
Unrivaled company culture
Medical, dental and vision plans
Exclusive discounts and perks, including an AutoZone in-store discount
401(k) with company match and Stock Purchase Plan
AutoZoners Living Well Program for free mental health support
Opportunities for career growth
Paid time off
Life, and short- and long-term disability insurance options
Health Savings and Flexible Spending Accounts with wellness rewards
Tuition reimbursement

Company

AutoZone

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AutoZone retails and distributes automotive replacement parts and accessories.
dateFounded in 1979
location
Memphis, Tennessee, USA
people-size10001+ employees
web-link
http://www.autozone.com/

Funding

Current Stage
Public Company
Total Funding
unknown
1991-04-12IPO

Leadership Team

W
William T. Giles
CFO and Executive VP – Finance, Information Technology and ALLDATA, Customer Satisfaction
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Albert Saltiel
Senior Vice-President of Marketing and Customer Satisfaction
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Recent News

GlobeNewswire
AutoZone 1st Quarter Total Company Same Store Sales Increase 4.7%; Domestic Same Store Sales Increase 4.8%; 1st Quarter EPS of $31.04
2025-12-09
WebProNews
AutoZone’s Resilient Ride Amid Economic Turbulence
2025-11-02
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Stock-Split Watch: Is Nebius Group Next?
2025-11-01
Company data provided by crunchbase