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The Suddath Companies · 10 hours ago

International Operations Director

Jacksonville, FL

Full-time

Onsite

Director/Executive

7+ years exp

The Suddath Companies is an innovative and growing organization dedicated to promoting a culture of inclusion and diversity. The Director of International Operations is responsible for overseeing global transportation activities, optimizing freight management, and collaborating with stakeholders to enhance customer value.

ConsultingLogisticsTransportation

Responsibilities

Yearly rate filing process for the current Military Household Goods tender program: Initiate rate requests with all transportation service providers to ensure accurate and profitable outcome for both the international and domestic military programs

Manage Third-Party Logistics and Carrier Relationships: Overseeing third-party logistics providers and carriers, managing their performance, negotiating contracts, and selecting suitable partners

Transportation Rate and Contract Management: Responsible for negotiating transportation rates and contracts across various modes, such as ocean, less-than-truckload (LTL), truckload, intermodal, parcel, and air freight

International Freight Import and Export: Managing international freight processes, ensuring compliance with regulatory requirements and policies, and tracking international costs, including tariffs and duties

Compliance and Risk Management: Identifying and implementing strategies to support compliance, reduce risk, and respond to customs inquiries

Cost Reduction and Service Enhancement: Identifying opportunities for cost reduction and service improvement through network optimization and continuous improvement efforts, either directly or indirectly through carrier and third-party logistics provider performance management

Operational Analytics and Capacity Optimization: Managing operational analytics and optimizing capacity for transportation operations

Employee Management: Developing and implementing guidelines for employee evaluations, recruitment, and promotion within the department

Cross-Functional Collaboration: Collaborating with managers from the Customer Service and Operations teams to ensure seamless coordination across various functional areas

Key Performance Metrics: Tracking and meeting key performance metrics to assess and improve the performance of transportation operations

Qualification

Transportation ManagementLogistics OptimizationContract NegotiationOperational AnalyticsCompliance ManagementAnalytical SkillsLeadership SkillsCommunication SkillsDetail OrientedStrategic Thinking

Required

Thorough working knowledge of various transportation modes including the relative costs and benefits, logistics, and shipping activities

A high energy, collaborative leadership style and a proven track record of building and implementing effective teams

Strong business acumen

Comprehensive understanding on how to create & utilize Manager reporting tools

Detail Oriented

Analytical skills to evaluate data and make operational decisions

Strategic Thinking and execution skills

Strong communication & relationship management skills

Excellent network building skills

Participation in Suddath's Executive Leadership program

Bachelor's degree (B.A.) from four-year college or university; or 7 years + related customer service/support center experience and/or training; or equivalent combination of education and experience

Ability to read and interpret general business periodicals, professional journals, technical procedures or government regulations

Ability to write reports, business correspondence, and procedure manuals

Ability to speak effectively before groups of customers or employees of organization

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Excellent written and verbal communication skills

Ability to work with mathematical concepts such as probability and statistical inference

Ability to apply and calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Ability to solve practical problems and deal with a variety of concrete variables

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

To perform this job successfully, an individual should have strong knowledge of Microsoft Office Suite, and the ability to learn and effectively use software applications such as move management, Mover suite and other applications used in the performance of job duties

Ability to prioritize and re-prioritize as situations and needs change throughout the workday

Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work

20% Travel