Vapi · 1 day ago
Senior People Business Partner
San Francisco, CA
Full-time
Onsite
Senior Level
6+ years expVapi is creating a shift to voice as humanity’s default interface and is seeking a senior People leader to own the operational backbone of their People function. This role is critical for ensuring that People operations, compliance, and core programs scale effectively while maintaining high standards for leadership, performance, and culture.
Artificial Intelligence (AI)Developer PlatformMachine LearningSoftware
Responsibilities
Build a deep understanding of Vapi’s business, culture, values, and operating cadence
Audit existing People operations, HRIS workflows, compliance posture, and documentation
Establish strong working relationships with the Head of Talent & People, founders, and functional leaders
Take ownership of day-to-day People operations and employee support
Fully own HR operations and compliance end-to-end, including onboarding, HRIS data integrity, contractor management, and policy maintenance
Begin leading active People programs such as performance management, employee relations cases, and manager coaching
Partner with leaders on current organizational needs, including team growth, role clarity, and performance expectations
Identify gaps and improvement areas across People processes and tooling
Independently run performance review cycles, manager enablement programs, and core People initiatives
Serve as a trusted advisor to leaders on performance, feedback, and organizational effectiveness
Operationalize scalable People programs that support Vapi’s next phase of growth
Act as a consistent culture carrier, reinforcing expectations, values, and operating principles
Qualification
Required
6+ years of experience in HR, People Operations, or HR Business Partner roles, ideally in high-growth startups
Proven ability to independently own HR operations and compliance with strong attention to detail
Deep working knowledge of employment law fundamentals, employee relations, and HR best practices
Hands-on experience managing HRIS platforms and operational workflows
Experience owning performance review cycles and People programs end-to-end
Comfortable partnering directly with founders and senior leaders
Strong judgment, discretion, and ability to navigate sensitive situations
Clear, direct communicator with a bias toward action and practical solutions
Comfortable operating in ambiguity and building structure from scratch
Benefits
Comprehensive health coverage: medical, dental, and vision plans.
Team love: We love hanging out and do quarterly offsites.
Flexible time off: take what you need.
More: catered meals and transportation, gym & coaching stipends!
Company
Vapi
Vapi is a voice AI platform that allows developers to build, test and deploy voice agents for phone calls and customer support.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$20.12MKey Investors
Bessemer Venture PartnersY Combinator
2024-12-11Series A· $20M
2021-03-23Pre Seed· $0.12M
Recent News
2025-12-02
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2025-10-11
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2025-08-01
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