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Mindray North America · 9 hours ago

Clinical Solutions Specialist - Mid-West

Chicago,IL,US

Full-time

Onsite

Mid, Senior Level

6+ years exp

Mindray North America is a global leader in medical technology, delivering advanced patient monitoring systems and solutions. The Clinical Solutions Specialist provides product, clinical, and sales support to healthcare providers, assisting with customer-specific solution-based presentations and maintaining communication throughout the sales process.

Health CareManufacturingMedical Device

Responsibilities

Partner with EST/Sales Team to identify and develop NDO strategy for clinical applications by engaging customer, identifying, and addressing operational challenges, and creating customer-based workflow solutions

Participates along with EST, in development of strategic agenda for customer calls, coordination of on-site workflow, demonstrations, and presentations

Assist Sales Representatives in presentation preparations and demonstrations including equipment set up

Provide audience specific value-based presentations to facilitate sales process

Conducts on-site assessment of departmental specific workflows, current inventory, and discovery of challenges

Partner with EST/Sales to develop Hospital Roadmap, identify potential hospital wide solutions and support the quoting process to facilitate the solution

Maintains ongoing communication and participation in pre-sales process with EST/Sales Rep, and customers to ensure optimal clinical support for all PMLS sales

Participates and leads clinical follow up on-site visits and customer calls to continue to grow partnership across multiple modalities

Promotes Mindray product line from departmental to C-suite level through strategic educational discussions and solution-based selling

Functions as a collaborative partner with internal Mindray customers such as Marketing, Tech Support, Service, Field Specialists, and Product Management to align customers with resources for clinical applications

Identify, develop, and coordinate clinical sales educational content

Participate in field-based peer mentoring of new hires, aligning with organizational/clinical solutions specialist job expectations and growth strategies

Organize Operational Analytics for Mindray Leadership teams including Quarterly Business Review of Individual productivity

Attend trade shows, local and regional sales meetings to maintain communication with internal and external Mindray customers to maintain focus on clinical solutions

Maintain Organizational and Clinical Solution Specialist specific competencies

Engage and utilize Mindray resources to maintain and growth in product and clinical sales knowledge base

Qualification

RN licenseClinical sales experienceCardiac monitoringMicrosoft OfficeSalesforcePatient monitoring applicationsSocial intelligenceVerbal communicationInterpersonal skillsFlexibilityAdaptabilitySelf-motivated

Required

RN with a current license from an accredited nursing institution

2-3 years clinical sales experience

4+ years active nursing experience in nursing specialty area directly using cardiac monitoring on the acute patient

Knowledge of advance cardiac care, hemodynamic, Swan Ganz and Cardiac Output monitoring

Knowledge of hospital buying process in the capital equipment environment and life cycle planning associated with solution based development

Strong, clear, and concise verbal communication skills including active listening, engaging, confidence, and customer-focused approach to deliver strategic, value-added clinical sales presentation

Strong social intelligence skills to collaborate and build trusting relationships within all levels of both Mindray and Healthcare Organizations

Strong interpersonal skills to interface with many levels of marketing, sales, and engineering personnel at the divisional or corporate level as well as with all levels of hospital personnel including Nurse Managers, Directors of Nursing, Staff Nurses, and Purchasing Agents

Proficient in all Microsoft Office applications and Salesforce application

Technical and clinical understanding of patient monitoring applications throughout the healthcare organizations

Flexibility and adaptability to changing business needs, abrupt schedule changes, required time/resource constraints, and diverse customer requests while maintaining high level of product presentations and positive customer interactions

Independent, initiative-taking, self-motivated member of the with the ability to achieve leadership-directed goals autonomously

Must be able to stand and speak in front of a group for periods of 2-5 hours, several times a day either in a hospital environment or at the corporate headquarters training center

Must be located within 40 miles from a major airport

Must be able to travel 80% with 3-4 overnights a week

Flexibility to last minute changes in schedules