Tomo · 1 day ago
Senior Mortgage Loan Processor
New York City
Full-time
Hybrid
Mid, Senior Level
$125K/yr - $125K/yr
2+ years expTomo is a digital mortgage company focused on simplifying the lending process for homebuyers. As a Senior Loan Processor, you will manage a high volume of loan files, ensuring a smooth experience from application to closing while maintaining quality and compliance.
FinanceFinancial ServicesFinTechMortgageReal Estate
Responsibilities
Serve as the primary point of contact for customers from processing through closing, keeping them informed and supported
Manage a high volume of loan files proactively, completing all processing, pre-underwriting, and pre-closing tasks with care and accuracy
Review and verify documentation including credit, appraisal, and title for compliance with investor guidelines
Partner with agents to gather required information and keep them updated on the status of applications
Submit complete, high-quality files to underwriting while consistently meeting service-level targets
Assist with post-closing follow-ups to ensure a seamless customer experience
Identify opportunities to improve our processes and technology, and collaborate with teammates across functions to bring ideas to life
Offer support and clear answers to any questions pertaining to closing
Qualification
Required
Strong understanding of the mortgage lending process
Ability to handle a high volume of purchase applications simultaneously in a fast paced environment - on time close is very important to us!
Strong written and verbal communication with a phone-first mentality
Strong performance in team environments
A voice as to how we can improve our processes and tech
Detail orientation with a strong focus on quality
Superior customer centricity
Preferred
2+ years of mortgage loan processing experience, specifically in purchase transactions
Experience with Byte Pro or other LOS platforms (e.g., Encompass)
Familiarity with a variety of loan types: Conventional, FHA, VA, and Jumbo
Strong knowledge of mortgage applications, credit reports, and financial verifications
Benefits
Equity Ownership: All teammates receive stock options—we win together
Comprehensive Medical, Dental, and Vision plans for you and your dependents with some plans 100% covered
Work-life balance and a generous paid time off policy
In order to support teammates who become parents, Tomo Mortgage provides paid parental leave
401(k) retirement plan
Company
Tomo
Tomo is a fintech startup that simplifies homebuying by optimizing mortgages and linking buyers with real estate agents.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$130.74MKey Investors
SVB CapitalRibbit Capital
2025-03-11Series B· $20M
2022-03-21Series A· $40M
2021-06-30Seed· $30.29M
Leadership Team
Greg Schwartz
CEO & Co-Founder
Audrey Troutt
Chief Technology Officer
Recent News
2025-09-04
Seattle TechFlash
2025-08-01
EIN Presswire
2025-07-16
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