Pride Health ยท 11 hours ago
Patient Access Representative
Boston, MA
Full-time
Onsite
New Grad, Entry Level
$20/hr - $23/hrPride Health is seeking a Patient Access Representative for a 13-week contract assignment with a large Health System based in Massachusetts. The role involves managing a high volume of inbound calls, scheduling appointments, verifying patient information, and ensuring accurate documentation.
Health CareHuman ResourcesInformation Technology
Hiring Manager
Aastha (AB)
Responsibilities
Answer, screen, and process high call volumes using approved scripts and triage guidelines
Schedule appointments using centralized scheduling systems and software applications
Determine appropriate appointment type, provider, and urgency using independent judgment
Verify and update patient demographic and payer information
Obtain and document required referrals for scheduled visits
Inform patients of visit preparation, required documentation, and diagnostic protocols
Coordinate scheduling for office visits, diagnostic tests, and procedures
Triage urgent calls and forward accurate messages to providers and staff
Resolve scheduling issues and respond to provider email requests professionally
Qualification
Required
Manage a high volume of inbound calls while delivering professional and efficient patient support
Schedule appointments using centralized scheduling systems and software applications
Determine appropriate appointment type, provider, and urgency using independent judgment
Verify and update patient demographic and payer information
Obtain and document required referrals for scheduled visits
Inform patients of visit preparation, required documentation, and diagnostic protocols
Coordinate scheduling for office visits, diagnostic tests, and procedures
Triage urgent calls and forward accurate messages to providers and staff
Resolve scheduling issues and respond to provider email requests professionally
Company
Pride Health
Pride Health is a staffing and recruiting company that provides account management and staffing solutions.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stephanie Barnes
Scheduling Lead PHC/OPWDD
Recent News
2025-11-06
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