Splash International · 1 week ago
Director, Global Operations
United States
Contract
Remote
Director/Executive
10+ years expSplash International is an international development organization focused on improving water, sanitation, and hygiene for children around the world. The Director, Global Operations is responsible for building and scaling the operational infrastructure across headquarters and country offices, ensuring effective systems and compliance to support program delivery.
Non Profit
Responsibilities
Provide strategic and day-to-day operational leadership for global operations across headquarters and country offices
Partner closely with Regional Directors, Country Directors, and cross-functional leaders to ensure operational alignment with organizational goals
Serve as a thought partner to management team on operational strategy, risk management, and organizational scalability
Oversee and continuously improve global operational processes, ensuring efficiency, consistency, and scalability
Standardize global operating procedures and develop policies, guidelines, and SOPs to support consistent implementation across regions
Ensure strong documentation and knowledge-sharing practices across country offices
Oversee global procurement processes, ensuring transparency, efficiency, and compliance with internal policies and donor requirements
Support country offices in vendor due diligence, selection, contracting, and performance management
Establish and maintain procurement standards, thresholds, and approval workflows across the organization
Ensure compliance with internal operational policies, donor requirements, and applicable local regulations in all operating countries
Partner with Legal, Finance, and People & Culture teams to manage organizational risk and strengthen internal controls related to operations
Oversee due diligence processes for partners, vendors, and operational initiatives
Provide oversight and guidance on global inventory and asset management practices, including tracking, safeguarding, and reporting
Ensure consistent asset management standards across all country offices
Support country offices in building strong operational capacity through training, tools, and coaching
Develop and deliver operational training for non-operations staff to strengthen understanding of policies, procedures, and compliance expectations
Act as a key escalation point for operational challenges in country offices
Work closely with Finance, People & Culture, Programs, Development teams, to ensure seamless operational integration
Support organizational initiatives that require cross-functional operational coordination
Identify opportunities to improve operational effectiveness, reduce risk, and support organizational growth
Lead or support special projects related to global expansion, new country office set-up, or operational transformation
Qualification
Required
Bachelor's degree required
10+ years of progressively responsible experience in global operations, preferably within an international nonprofit or NGO environment
Demonstrated experience managing operations across multiple countries and regions
Strong knowledge of procurement, operational compliance, risk management, and operational systems
Proven ability to develop and implement global policies, procedures, and SOPs
Experience working in highly collaborative, cross-functional environments
Excellent communication, problem-solving, and stakeholder management skills
Global mindset with strong cultural awareness
Systems thinker with a focus on scalability and efficiency
Strong judgment and risk-management orientation
Ability to balance strategic leadership with hands-on execution
High attention to detail with the ability to see the big picture
Preferred
advanced degree preferred
Benefits
18 days of paid time off, increasing by 2 days each year up to 28 days
11 paid holidays
Wellness Fridays (reduced hours on Fridays)
Two weeks of paid time off mid-year office closure in the first week of July
The end of the year office closure which falls in the last week of the year
Medical, dental, and vision
401K plan with a 3% match
Company
Splash International
Splash is a nonprofit organization that designs child-focused water, sanitation, hygiene (WASH), and menstrual health solutions for governments in some of the world’s biggest cities.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$1MKey Investors
Tableau
2019-11-13Grant· $1M
Leadership Team
Eric Stowe
Founder & Chief Executive Officer
Recent News
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