Twist Bioscience · 3 days ago
Billing Specialist
Portland, OR
Full-time
Hybrid
Entry, Mid Level
2+ years expTwist Bioscience is seeking a Billing Specialist to manage the end-to-end credit memo process and lead invoice-related initiatives. The role involves collaborating across functions to drive process improvements, ensuring billing accuracy, and resolving complex issues with internal departments and external customers.
B2BBiotechnologyChemicalHealth CareLife Science
Responsibilities
Lead the resolution of billing escalations from collection teams, ensuring all SLAs are met and status updates are clearly communicated to customers
Utilize SFDC (Salesforce) and SAP to investigate and resolve intricate billing discrepancies
Manage accurate and timely invoicing for electronic billing and unique customer requests, including the verification of billing addresses and POs
Own the full lifecycle of credit memos—from initial submission (triggered by Sales or Support) to final delivery to the customer
Perform data verification in SFDC for VAT/Sales tax exemptions and ensure all customer billing contact data is accurate
Document existing workflows, identify bottlenecks, and recommend automation or process enhancements
Partner with Customer Support and offshore teams to identify root causes of recurring issues and implement long-term solutions
Participate in UAT (User Acceptance Testing) for new company initiatives and prepare detailed customer statement reconciliations
Qualification
Required
2+ years of professional experience in accounting, general ledger, bookkeeping, or account reconciliation
2+ years working with major ERP systems (SAP or Oracle) and SFDC
SAP billing and reporting experience is a significant plus
Advanced Excel capabilities (VLOOKUPs, Pivot Tables) and the ability to objectively analyze data to drive policy changes
Strong interpersonal skills with a proven ability to build relationships across different business units and offshore teams
A self-motivated, detail-oriented professional who thrives in a collaborative, fast-paced environment
Company
Twist Bioscience
Twist Bioscience is a biotechnology company that offers synthetic DNA solutions, gene synthesis, and variant libraries.
501-1000 employees
H1B Sponsorship
Twist Bioscience has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (14)
2023 (22)
2022 (19)
2021 (4)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$553.11MKey Investors
Capital World InvestorsBiomatics Capital PartnersIllumina
2022-02-09Post Ipo Equity· $250M
2020-01-27Post Ipo Equity· $50M
2018-10-30IPO
Leadership Team
Emily Leproust
CEO
Siyuan Chen
Chief Technology Officer
Recent News
Genetic Engineering News
2026-01-17
2026-01-16
Company data provided by crunchbase