Boston Imaging - A Samsung Company · 1 day ago
Clinical Insights Manager - GI Ultrasound
United States
Part-time
Onsite
Senior Level, Lead/Staff
8+ years expBoston Imaging, a subsidiary of Samsung Healthcare, specializes in advanced imaging technologies to enhance patient care. The Clinical Insights Manager is responsible for coordinating evaluations, providing clinical feedback, and supporting product demonstrations to improve product development and customer satisfaction.
Health CareMarketingWholesale
Responsibilities
Maintain a deep understanding of the Ultrasound industry and the challenges faced by Sonographers and clinicians, for the USA sales and support teams
Provide commercial support with high profile demos and installs in terms of both execution and strategy
Track and report the Voice of Customer (VOC) database in a timely manner and prioritize based on industry trends
Apply clinical and technical expertise to observe workflow and system functionality in a clinical setting. Working directly with the United States current customer base, through a parallel collaboration with Clinical Marketing Managers and Product Managers
Support commercial teams by providing and maintaining demo image libraries
Provide input on future upgrades and enhancements as a direct result of customer and competitive feedback
Contribute to clinical aspects of product design to meet evolving customer needs
Collaborate with Product Managers and Engineering to help facilitate the best and most attainable solutions for an optimal product release
Ensure IRB compliance in evaluating pre-market technologies internally and during external evaluations
Provide product guidance to marketing, education, sales and clinical application teams
Identify opportunities, develop and implement plans that demonstrate the added clinical value of Samsung Healthcare technologies
Continually monitor North American market to determine clinical market trends and key requirements for product development to maintain a leadership position in defined modality
Interface with Engineering, Regulatory, Sales, Operations, Applications, and Service teams to understand and document key areas for improvement in clinical functionality
Solicit input from customers, field sales, applications and service personnel regarding product improvements for assigned product lines and develop plans to capitalize on them
Work closely with Clinical Applications managers to improve competitive outcomes
Ensure articulation of the organization’s desired vision and brand. Assure consistent communication to all constituencies, both internal and external
Attend/complete all required training
Follow all company policies regarding travel, expenses, meetings, and meals
Qualification
Required
BA/BS preferred, RDMS required
A minimum of 8 years ultrasound experience within multiple applications including general imaging, ob/gyn and cardiac
Previous commercial experience in clinical applications or education preferred, including involvement in applications development, market research, design and implementation with a strategic focus on market share growth
Demonstrated ability to discern quality in ultrasound images and techniques
Knowledge and understanding of policies and competitive dynamics in healthcare industry
Ability to communicate and work effectively with a diverse group of stakeholders including Samsung HQ
Ability to communicate with engineers, technical support personnel, doctors, clinicians and health care professionals on issues relating to product performance, and the health care industry generally
Strong presentation skills and the ability to perform clinical and product training to all levels of customers
Willing to travel overnight
Valid driving license and satisfactory driving record is mandatory and background and drug testing (pre and post-employment) is required
Must be a results oriented, team player, people person
Must be self-driven to optimize performance without the need for extensive supervision
Must possess excellent verbal and written communication skills and work effectively in a demanding, fast-paced environment
Must have and exhibit excellent presentation skills in small and large groups situations
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire
Must be excellent with technology, able to present using a laptop and able demonstrate proficiency with Excel, Word, PowerPoint, Outlook, Internet Explorer, and Google Chrome
High attention to detail
Understanding of terminology and ability to share and communicate effectively within the group
Ability to organize and prioritize tasks resulting in consistent productivity
Ability to function within and support a team environment and build strong working relationships
Dependable and punctual
Ability to meet accuracy and productivity goals
Good problem-solving skills, ability to evaluate situation and prioritize factors in decision making
Self-motivated, utilize available resources for self-improvement and development
Flexible: able to follow directives and accomplish tasks outside of normal duties
Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds
Must be able to sit and/or drive for long periods of time when traveling
Must be able to stand for long periods of time (6-8 hours) for multiple days
Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus
Preferred
Previous commercial experience in clinical applications or education preferred, including involvement in applications development, market research, design and implementation with a strategic focus on market share growth
Benefits
Medical (Blue Cross Blue Shield): 5 PPO Plans (with up to 95% employer contribution)
Dental (Blue Cross Blue Shield): 2 PPO Plans (with up to 80% employer contribution)
Vision (Blue Cross Blue Shield): 100% company paid
Short/Long Term Disability, Life & AD&D (The Standard): 100% company paid
401k Retirement (Fidelity): 100% company match up to 5%
Tax Deferred Health Care Savings Programs
Accident Insurance, Critical Illness, Hospital Indemnity, Pet, Legal, ID Theft
Generous paid time off, tuition reimbursement, and more!
Company
Boston Imaging - A Samsung Company
Boston Imaging, A Samsung Company, serves as the U.S.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase