Boston Imaging - A Samsung Company · 3 weeks ago
Clinical Insights Manager - GI Ultrasound
United States
Part-time
Onsite
Senior Level, Lead/Staff
8+ years expBoston Imaging, a Samsung Company, serves as the U.S. headquarters for Samsung Healthcare’s Ultrasound and Digital Radiography businesses. The Clinical Insights Manager will be responsible for coordinating evaluations, leading product demonstrations, and providing clinical and technical feedback to enhance product development.
Health CareMarketingWholesale
Responsibilities
Maintain a deep understanding of the Ultrasound industry and the challenges faced by Sonographers and clinicians, for the USA sales and support teams
Provide commercial support with high profile demos and installs in terms of both execution and strategy
Track and report the Voice of Customer (VOC) database in a timely manner and prioritize based on industry trends
Apply clinical and technical expertise to observe workflow and system functionality in a clinical setting. Working directly with the United States current customer base, through a parallel collaboration with Clinical Marketing Managers and Product Managers
Support commercial teams by providing and maintaining demo image libraries
Provide input on future upgrades and enhancements as a direct result of customer and competitive feedback
Contribute to clinical aspects of product design to meet evolving customer needs
Collaborate with Product Managers and Engineering to help facilitate the best and most attainable solutions for an optimal product release
Ensure IRB compliance in evaluating pre-market technologies internally and during external evaluations
Provide product guidance to marketing, education, sales and clinical application teams
Identify opportunities, develop and implement plans that demonstrate the added clinical value of Samsung Healthcare technologies
Continually monitor North American market to determine clinical market trends and key requirements for product development to maintain a leadership position in defined modality
Interface with Engineering, Regulatory, Sales, Operations, Applications, and Service teams to understand and document key areas for improvement in clinical functionality
Solicit input from customers, field sales, applications and service personnel regarding product improvements for assigned product lines and develop plans to capitalize on them
Work closely with Clinical Applications managers to improve competitive outcomes
Ensure articulation of the organization’s desired vision and brand. Assure consistent communication to all constituencies, both internal and external
Attend/complete all required training
Follow all company policies regarding travel, expenses, meetings, and meals
Qualification
Required
BA or equivalent. RDMS required
A minimum of 8 years ultrasound experience within multiple applications including general imaging, ob/gyn and cardiac. Previous commercial experience in clinical applications or education preferred, including involvement in applications development, market research, design and implementation with a strategic focus on market share growth
Demonstrated ability to assess ultrasound image quality and imaging techniques
Knowledge of healthcare industry policies, market dynamics, and competitive landscape
Strong communication skills with engineers, technical support, physicians, clinicians, and other healthcare professionals regarding product performance and clinical use
Proven ability to deliver effective clinical and product training to diverse customer audiences
Results-driven, self-motivated team player who performs well with minimal supervision
Excellent verbal, written, and presentation skills in both small and large group settings
Ability to work effectively in a fast-paced, demanding environment
Must be excellent with technology, able to present using a laptop and able demonstrate proficiency with Excel, Word, PowerPoint, Outlook, Internet Explorer, and Google Chrome
High attention to detail and accuracy
Understanding of medical terminology and ability to communicate effectively with cross-functional teams
Strong organizational and prioritization skills to maintain consistent productivity
Dependable, punctual, and goal-oriented
Effective problem-solving and decision-making abilities
Commitment to continuous self-improvement and professional development
Regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds
Must be able to sit and/or drive for long periods of time when traveling
Must be able to stand for long periods of time (6-8 hours) for multiple days
Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus
Benefits
Medical (Blue Cross Blue Shield): 5 PPO Plans (with up to 95% employer contribution)
Dental (Blue Cross Blue Shield): 2 PPO Plans (with up to 80% employer contribution)
Vision (Blue Cross Blue Shield): 100% company paid
Short/Long Term Disability, Life & AD&D (The Standard): 100% company paid
401k Retirement (Fidelity): 100% company match up to 5%
Tax Deferred Health Care Savings Programs
Accident Insurance, Critical Illness, Hospital Indemnity, Pet, Legal, ID Theft
Generous paid time off, tuition reimbursement, and more!
Company
Boston Imaging - A Samsung Company
Boston Imaging, A Samsung Company, serves as the U.S.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase