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NEOGOV · 16 hours ago

Departmental Supervisor 10; Data Operations

Dimondale, MI

Full-time

Onsite

Entry, Mid Level

$24.92/hr - $34.29/hr

1+ years exp

NEOGOV is seeking a Departmental Supervisor for the Data Operations Unit within the State of Michigan's Treasury Department. This role involves overseeing daily operations, ensuring timely processing of documents, and managing a team to meet performance metrics while transitioning to a paperless environment.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Overseeing the daily activities of the Data Operations Unit

Establishing and maintaining unit goals and objectives

Establishing and maintaining performance metrics

Setting priorities and directing the work of full-time and temporary employees to ensure timely processing of documents

Assisting in the transition to a paperless environment

Establishing controls for data input

Investigating and correcting errors

Communicating daily with customers

Performing supervisory duties, e.g. time and attendance, leave approval, performance reviews, and disciplinary action, if necessary

Understanding the complexities of IBM DataCap imaging software, Siebel CRM, FileNet, SAP, and Power BI systems to oversee Data Operations testing and implementation of technology improvements

Creating and analyzing reports and spreadsheets

Developing procedures and training staff

Developing and improving quality improvement and technology processes for the units

Qualification

IBM DataCapSiebel CRMFileNetSAPPower BIData entryImaging systemsSupervisory skillsTeam buildingCommunication skillsConflict management

Required

Educational level typically acquired through completion of high school

One year of experience equivalent to an experienced-level technician, paraprofessional, or professional; Office Supervisor 9 and 10, Secretary Supervisor 10, Emergency Dispatch Supervisor 10, or Human Resources Customer Service Supervisor 10

Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position prior to being appointed to the position. Relocation expenses are not reimbursed

The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S

This position has a FTINPRINT sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process, including, but not limited to, responses to application questions, and responses to interview questions or exercises

Your application for this position does not guarantee you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results; however, all applicants can view their application status in their NEOGOV profile

Please attach a cover letter and detailed resume to your application