Layer 9 IT · 2 months ago
Network Administrator
Ashland, Virginia, United States
Full-time
Hybrid
Entry, Mid Level
2+ years expLayer 9 IT is a company focused on delivering a World-Class Client Experience through innovative solutions. As a Network Administrator, you will develop technical relationships with clients, ensuring their operations are secure and efficient while troubleshooting recurring issues and providing proactive solutions.
Cyber SecurityInformation TechnologyIT Infrastructure
Responsibilities
Perform in depth onboarding of newly signed Layer 9 clients. Onboarding includes: initial inventory, tool roll out, workflow review, thorough documentation, and pain point identification
Create and maintain relationships with client main POC and establish trust as their dedicated IT provider
Be familiar with key software(s) and maintain vendor relationships to allow for more efficient support
Complete technical assessments and workflow reviews for each client on an established recurring basis
Complete internal and external vulnerability scans
Assist Professional Services department in project coordination and execution
Provide technical and workflow recommendations to Layer 9 vCIO
Troubleshoot root cause for recurring issues for your assigned clients
Focus on innovative and proactive solutions that can be passed on to the client
Attend internal strategy planning sessions for each of your clients that include the Layer 9 Systems Architect, vCIO and Design Desk
Identifying trending issues in clients and discuss with the business consulting team and support staff
Sit in on and participate in the IT Standards Committee
Attend and complete any internal technical or professional trainings
Qualification
Required
At least (2) years' experience in a network administrator or similar role
Must be able to work in a fast-paced team environment
Able to think on your feet and adapt to an ever-changing environment
Excellent problem-solving skill
Ability to communicate complex items clearly and in common term
Ability to document work performed clear
Ability to work well/collaborate with team member
Portray professional appearance and attitude during onsite visits
Office 365 Administration
Azure Administration
Proficiency as a user and implementor of Teams
Administration of Cloud File Storage: SharePoint, OneDrive, or ShareFile
Citrix Hypervisor
VMWare ESX
Network printer configuration and support
Windows Desktop OS, Windows 10, Windows 11
MAC OS Support
Windows Server 2016-2025
Active Directory Management
Group Policy Best Practices
Firewall configuration and management
Preferred
A+ Certification
Network+ Certification
Security+ Certification
Citrix DaaS
Microsoft Azure Fundamentals Certification (AZ-900)
Benefits
Competitive PTO benefits
Company
Layer 9 IT
Layer 9 was built around the mission to exceed the expectations of our clients.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Troy McCollum
Business Owner and CEO
Company data provided by crunchbase