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MiiR · 2 days ago

Sales & Operations Specialist

Seattle, WA

Full-time

Hybrid

Entry, Mid Level

$65K/yr - $80K/yr

MiiR is a design-forward brand creating premium products rooted in sustainability. The Sales & Operations Specialist will manage the entire sales order lifecycle, ensuring seamless customer experiences while collaborating across sales, operations, and marketing teams.

Consumer GoodsE-CommerceRetailSports

Growth Opportunities

Responsibilities

Own the complete order management process: entry, processing, freight coordination, and delivery tracking

Partner with customers and sales leads to provide accurate shipping timelines and competitive freight quotes

Coordinate international shipping logistics and documentation for our global customer base

Assist in digital renders and physical sampling as needed

Proactively identify and communicate potential delivery challenges, ensuring seamless customer experiences

Serve as a liaison between sales, operations, and marketing teams

Drive process improvements by identifying inefficiencies and collaborating on solutions

Maintain project visibility and accountability through Asana and other project management platforms

Support sales team effectiveness through timely reporting and documentation

Champion operational excellence by streamlining workflows and enhancing communication protocols

Contribute to the development of scalable processes as we expand into new channels and product categories

Partner with Sales Leadership to implement data-driven improvements

Qualification

Sales support experienceAdvanced Excel proficiencyOrder managementProject managementCommunication skillsProblem-solving abilitiesAttention to detailCustomer-first mindsetCollaborationAdaptability