Evermore Orlando Resort · 1 day ago
Twin View Host
Orlando, FL
Full-time
Onsite
New Grad, Entry LevelEvermore Orlando Resort is redefining the Orlando vacation experience with a unique blend of upscale accommodations and luxurious amenities. The Twin View Host will create a welcoming atmosphere for guests, manage dining reservations, and ensure a smooth service operation while maintaining high standards of cleanliness and organization.
HospitalityHotelResorts
Responsibilities
Create a welcoming and attentive atmosphere, engaging with guests, and addressing their needs. Anticipate when guests require additional service. Greet and interact with guests in a friendly, attentive, and professional manner
Provide recommendations on beverage selections and answer any questions about the menu
Handle guest complaints or concerns gracefully, seeking solutions to ensure a positive dining experience
Escort guess to their assigned tables and preset menus
Communicate with other staff members to accommodate guest preference
Efficiently manage table turnover to maximize restaurant seating
Answer phone calls and respond to reservation inquiries. Record reservations in OpenTable ensuring reservations are properly spaced and managed to accommodate the restaurant capacity
Menus can be extensive and may change frequently. Hosts must be well-versed in the menu offerings, including ingredients, preparation methods and any specials
Ensure compliance with state, federal, and local regulations for all F&B outlets
Coordinate with the kitchen and service staff to ensure smooth service
Collaborate with other staff to maintain a well-organized and efficient operation
Assist in training new staff, if required
Always maintain a clean and organized work area, including stocking and replenishing supplies
Perform other duties as assigned
Qualification
Required
Previous serving experience in a fine dining or upscale restaurant is required
Excellent customer service and communication skills
Ability to work in a fast-paced, high-pressure environment
Attention to detail and commitment to maintaining the highest standards of cleanliness and hygiene
Familiarity with POS (Point of Sale) systems and basic math skills for handling payments
Food, alcohol, and safety certifications under FL requirements
Strong written and verbal communication skills
Proven organizational and time management skills
Excellent communication and interpersonal skills; ability to interact with a wide range of people
Ability to multi-task in a fast-paced environment
Inspired always to lead Evermore brand and Team Member values
Capable of performing the role in a busy work environment
Proficient in reading safety procedures and operating guidelines
Able to safely lift, pull and push up to 25 pounds
Able to stand, walk, stoop, kneel, bend, and reach
Subject to environmental conditions, work activities can occur inside and outside
Benefits
FREE Life Insurance
FREE Short-Term Disability
FREE Long-Term Disability
Affordable health benefits, including Medical, Dental, and Vision coverage for your dependents
401K with employer match
Robust paid time off policy
Parental and grandparent leave
Family and pet bereavement leave
Company
Evermore Orlando Resort
Evermore Orlando Resort is a hospitality service agency that specializes in hotel resort & vacation rental services.
Founded in 1984
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Fred Sawyers
Managing Director
Recent News
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