Rippling · 4 days ago
Post Sales GRC Specialist
San Francisco, CA
Full-time
Hybrid
Entry, Mid Level
2+ years expRippling gives businesses one place to run HR, IT, and Finance, and they are seeking a Post Sales GRC Specialist to help customers successfully implement their Automated Compliance platform. In this role, you will guide customers through onboarding, implementation, and audit readiness while ensuring customer health and retention.
EmploymentHuman Resources
Responsibilities
Own the post-sales customer journey, including onboarding, implementation, adoption, and long-term success
Lead implementation of the automated compliance platform, configuring frameworks, controls, evidence workflows, and integrations
Act as a GRC subject matter expert for customers, advising on audit readiness, scoping decisions, policy requirements, and control expectations
Guide customers through the end-to-end audit process, including readiness, evidence collection, observation periods, and auditor collaboration
Track and manage customer health indicators such as product adoption, audit progress, risks, and timelines
Translate compliance frameworks (e.g., SOC 2, ISO 27001) into practical, product-driven guidance tailored to each customer’s environment
Build trusted relationships with security, compliance, IT, and executive stakeholders
Identify risks to customer success early and proactively drive mitigation plans
Partner cross-functionally with Product, Engineering, Sales, and Support to improve customer experience and inform product roadmap
Provide feedback on real-world customer needs to help shape the evolution of the compliance platform
Qualification
Required
2+ years of hands-on GRC or security compliance experience, including direct involvement with frameworks such as SOC 2, ISO 27001, HIPAA, GDPR, or similar, ideally with public accounting (Big 4) or in-house audit at a SaaS company
2+ years of experience in a customer-facing role within a SaaS environment, such as Customer Success, Account Management, Solutions Consulting, or Post-Sales Implementation
Demonstrated experience guiding customers through cybersecurity audits, including audit readiness, evidence collection, observation periods, and auditor interactions
Hands-on knowledge of security and compliance frameworks such as SOC 2, ISO 27001, ISO 42001, HIPAA, GDPR, CMMC, etc
Familiarity with the cybersecurity audit process, either through direct audit participation, consulting, or in-house compliance ownership
Ability to translate complex compliance requirements into clear, actionable guidance for customers
Strong customer-facing communication skills and comfort engaging with both technical and non-technical stakeholders
Experience managing multiple customer implementations or projects simultaneously
Problem-solving mindset and ability to operate in a fast-paced, evolving environment
Preferred
Familiarity with SaaS security concepts (cloud infrastructure, access controls, logging, vulnerability management, etc.)
Experience with automated compliance platforms, including implementing or supporting an automated compliance or GRC platform
Relevant certifications (CISA, CISSP, CISM, CIPP, etc.)
Benefits
Competitive salary
Benefits
Equity
Company
Rippling
Rippling is a workforce management platform that unifies HR, IT, and finance operations into a single system.
1001-5000 employees
H1B Sponsorship
Rippling has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (42)
2023 (70)
2022 (81)
2021 (33)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$2.44BKey Investors
CoatueGreenoaksFounders Fund
2025-05-09Series G· $450M
2024-04-22Series F· $200M
2024-04-22Secondary Market· $590M
Leadership Team
Albert Strasheim
Chief Technology Officer
Adil Syed
CFO
Recent News
2026-01-16
2026-01-15
FundersClub
2026-01-13
Company data provided by crunchbase