Apply on Employer Site

Caesars Entertainment · 2 days ago

Slot Attendant Part Time (Flamingo LV)

Las Vegas, NV

Part-time

Onsite

Entry Level

1+ years exp

Caesars Entertainment is a leading hospitality and entertainment company that aims to create extraordinary experiences for its guests. The Slot Attendant is responsible for providing exceptional customer service on the casino floor, assisting guests with slot machines, and ensuring a clean and enjoyable environment.

Food and Beverage

Responsibilities

Actively patrols assigned sections looking for opportunities to surprise and delight guests

Enhance guest’s slot entertainment experience by creating a fun, high-energy environment through the celebration of slot wins and building players’ perception of luck

Displays attentive, upbeat, and enthusiastic behavior during each and every (Moment of Truth) interaction throughout the shift

Develops customer loyalty by delivering unparalleled guest interactions as directed by company trained initiatives

Clearly communicates functionality of Slot Floor (i.e., Fast Cash - ticket in/ticket out)

Responds to the right customers in the right order for service requests including slot dispatch, slot candle lights, radio, and customers while meeting or exceeding department service standards

Verifies and countersigns hand paid jackpots

Resolves guest complaints through the use of Service Recovery with a sense of urgency and empathy with approved levels of authority

Keeps slot areas clean, secure, and well maintained

Professional appearance, excellent personal hygiene, and phone etiquette is a must

Courteous, friendly, outgoing personality is essential

Good organization and communication skills required

Accuracy and diligence are necessary while working in a loud, fast-paced environment. Constant public contact with frequent interruptions