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Onyx+East · 3 days ago

Sales Assistant

Indianapolis, IN

Full-time

Onsite

Entry Level

1+ years exp

Onyx+East is a full-service home builder focused on serving clients seeking walkable neighborhoods and homes. The Sales Assistant supports the Sales Team by assisting with daily operations, providing exceptional customer service, and ensuring model homes and inventory homes are properly maintained and presented.

Civil EngineeringConstructionResidential

Responsibilities

Greet and assist guests at model homes, creating a welcoming and professional first impression of Onyx+East

Support Sales Director and Sales Counselors with day-to-day sales activities

Communicate with buyers throughout the customer journey to ensure a positive and informed experience

Assist in responding to inquiries via phone, email, and CRM systems in a timely and professional manner

Maintain and update customer databases and CRM systems with accuracy

Prepare, update, and manage sales reports, traffic logs, and other required documentation

Assist with updating and managing property listings across internal and external platforms

Ensure sales materials, pricing, and community information are current and accurate

Coordinate cleaning, upkeep, and overall presentation of sales offices/model homes, design center, and inventory homes

Conduct routine walkthroughs to ensure homes meet Onyx+East brand and quality standards

Coordinate cleaning, landscaping crews, and internal teams as needed to address maintenance or presentation issues

Ensure model homes are properly stocked with marketing materials and supplies

Work closely with Sales Director, Sales Counselors, Marketing, Construction, and Operations teams to support community goals

Assist with events, broker opens, and special sales initiatives as needed.Prepare market research and competition reports

Represent the Onyx+East brand professionally at all times

Other duties as assigned

Qualification

Customer serviceSales supportCRM systemsMicrosoft OfficeReal estate licenseMulti-taskingInterpersonal skillsOrganizational skillsCommunication skillsAttention to detail