Capital One · 6 days ago
Manager, Hiring Logistics & Operations, Talent Acquisition
Richmond, VA
Full-time
Onsite
Mid, Senior Level
$134K/yr - $153K/yr
3+ years expCapital One is seeking a strategic leader to join their Hiring Logistics & Operations team. The role focuses on transforming the candidate experience, overseeing post-offer processes, and driving operational excellence while collaborating with key stakeholders to ensure a seamless experience for candidates.
Financial Services
No H1B
Responsibilities
Lead a high-performing organization composed of direct and indirect reports, ensuring alignment with critical business priorities and performance standards
Direct sophisticated process management efforts that expertly guide recruiters and candidates through the complexities of the post-offer and background screening lifecycle
Drive impeccable process compliance and operational execution across all background screening functions for associates and contractors
Demonstrate insatiable curiosity and a strong aptitude to learn about the current regulatory environment and internal policies that govern this crucial process
Collaborate with internal business partners to interpret, apply, and implement legislative and regulatory guidelines, ensuring unwavering compliance and adherence to requirements
Lead transformative process-improvement initiatives, consistently focused on elevating efficiency, transparency, and the overall candidate experience
Qualification
Required
High School diploma, GED or equivalent certification
At least 2 years of people management experience
At least 3 years of experience supporting, partnering and interacting with business clients and stakeholders
At least 3 years of combined experience across the risk, process, or project management disciplines
At least 3 years of experience in Human Resources
Preferred
Bachelor's degree or military experience
4 years of human resources experience
3 years of recruiting experience
2 years of experience as paralegal or experience in legal or law firm environment
Certified as a Professional in Human Resources (PHR)
Certified in Business Process Management (BPM)
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Lo Li
CTO, Managing Vice President Retail Bank
Daniel Arellano
Senior Vice President, Business Cards and Payments
Recent News
Business News: Pasadena Star-News
2026-01-19
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-16
Business Standard India
2026-01-16
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