Cargill · 1 week ago
Senior Professional, Client Devices
Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. The Senior Professional, Client Devices is responsible for leading the digital experience for client devices, focusing on identifying experience gaps and managing improvement opportunities to enhance user productivity.
AgricultureFood and BeverageFood ProcessingManufacturingMeat and Poultry
Responsibilities
Leads and reviews the configuration and optimization of client device experiences across Windows, Mac, and virtual environments, using digital experience insights to identify configuration gaps, performance issues, and experience‑impacting standards deviations
Partners closely with Service Desk and Engineering teams to analyze digital experience data, identify recurring and systemic issues, and enable proactive and automated remediation to minimize end-user impact and downtime
Leads and reviews proactive maintenance activities by identifying digital experience risks related to patches, updates, and software changes, and collaborating with engineering teams to implement improvements before widespread user impact
Partners with security and engineering teams to ensure client device security controls and policies are implemented in a manner that maintains compliance while optimizing the digital experience for end users
Enables Service Desk and engineering teams through guidance, insights, and documentation that improve understanding of digital experience trends and support effective issue resolution
Uses device and experience telemetry to provide insight into device health, performance, and lifecycle trends, supporting effective asset management and data-driven decision making
Builds and maintains documentation, dashboards, remediation scripts, and automation playbooks—including PowerShell‑based solutions, REST API integrations, and third‑party tool workflows—to support repeatable, scalable digital experience operations
Leads collaboration with Service Desk, Client Device Engineering, Infrastructure, Application teams and leadership to translate business requirements into digital experience solutions, define and prioritize a backlog of improvements, and deliver automation, integrations, custom dashboards, and end‑user sentiment campaigns that drive measurable business value
Qualification
Required
Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience
Preferred
Experience driving Digital Employee Experience (DEX) improvements for client devices across Windows, Mac, and virtual environments, with a focus on stability, performance, and operating system health
Strong automation and scripting skills, including experience using PowerShell to build remediation scripts and automate resolution of recurring experience and OS health issues
Hands‑on experience integrating platforms and workflows using REST APIs and supporting third‑party tool integrations to enable scalable remediation and data exchange
Demonstrated ability to translate business and operational requirements into actionable insights by designing and building custom dashboards and reporting for Leadership, Service Desk, and Application Support teams
Experience creating, maintaining, and analyzing end‑user sentiment campaigns to gather feedback, measure digital experience outcomes, and inform continuous improvement initiatives
Proven ability to partner across technical, support, and application teams to operationalize insights, prioritize improvements, and deliver measurable business value
Company
Cargill
Cargill provides agricultural, food, bioindustrial, and risk management solutions across global supply chains and manufacturing sectors.
H1B Sponsorship
Cargill has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (25)
2023 (29)
2022 (31)
2021 (26)
2020 (41)
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
National Safety Council
2025-06-25Grant· $0.02M
Recent News
2026-01-22
Business Wire
2026-01-20
Morningstar.com
2026-01-16
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