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Texas Health and Human Services · 7 hours ago

Quality Assurance Analyst

Austin, TX

Full-time

Onsite

Senior Level, Lead/Staff

$5,797/mo - $6,769/mo

8+ years exp

Texas Health and Human Services Commission (HHSC) is dedicated to improving the lives of Texans. The Quality Assurance Analyst (Systems Analyst V) is responsible for implementing Software Quality Assurance best practices and ensuring high-quality software solutions by developing and executing tests, coordinating User Acceptance Testing, and providing leadership in quality processes.

Health Care

No H1B

Responsibilities

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned

Quality Assurance Leadership & Planning - takes ownership of quality in deliverables, ensuring alignment with customer requirements. Leads and participates in the development of Test Strategies, Test Plans, Test Approaches, Test Schedules, and Test Cases to support application, systems, and functional testing. Coordinates and facilitates User Acceptance Testing (UAT) with stakeholders, clearly communicating quality risks and recommending mitigation strategies. Attends walkthroughs and review meetings to ensure adherence to technical standards and business needs, and develops processes to maintain the highest quality assurance standards. (35%)

Automation Development & Maintenance - designs, develops, and maintains automated test scripts in accordance with industry coding standards. Updates existing automation to align with changing product functionality, conducts code reviews of automation, and performs automation code deployments as needed. Regularly executes automated scripts to monitor system health, reviews results, and troubleshoots issues. (20%)

Test Execution, Defect Management & Communication - coordinates and executes manual and automated test cycles, including daily stand-ups, defect triages, and test data preparation. Documents and facilitates the communication of issues, resolutions, and changes to relevant stakeholders. Works closely with subject matter experts, development teams, and business partners to ensure proper test coverage and timely resolution of defects while promoting adherence to established standards. (20%)

Subject Matter Expertise & Continuous Improvement - serves as a subject matter expert for HHSC IT systems and applications, including understanding security aspects of each application. Actively participates in QA and automation-related training to stay current with industry best practices. Proactively makes recommendations for improving QA processes, tools, and automation practices based on analysis and lessons learned. (10%)

Reporting, Documentation & Knowledge Management - creates and maintains QA documentation, including reports, dashboards, SharePoint/Confluence updates, and testing process materials. Monitors application quality metrics, tracks progress, and ensures clear communication of testing outcomes to stakeholders and management. (10%)

Performs other duties as assigned, which may include Accessibility Testing, Performance Testing, Requirements Review, Administration of QA tools, Reporting, and other agency-assigned responsibilities. (5%)

Qualification

Software Quality AssuranceAutomation TestingTest Management ToolsPerformance TestingSeleniumSQLAPI TestingAgile/ScrumCommunication SkillsProblem SolvingTeam CollaborationAdaptability