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Phigenics · 2 days ago

Client Expansion and Growth Manager

United States

Full-time

Remote

Entry, Mid Level

1+ years exp

Phigenics is a company focused on driving business growth through strategic partnerships. The Client Expansion and Growth Manager plays a key role in supporting sales initiatives within existing accounts, driving revenue expansion, and maintaining strong relationships with clients.

ConsultingInformation TechnologyLegal

Growth Opportunities

Responsibilities

Growth: Drive revenue expansion by introducing and selling additional Phigenics services to existing client accounts

Proposal Generation: Conduct client discovery calls and present proposals to current customers for new services

Strategic Planning: Identify opportunities in accounts and strategize plan to capitalize

Technical Knowledge: Understand building water systems, infrastructure, regulations and water chemistry

Differentiate: Communicate the unique value of Phigenics services across accounts

CRM Utilization: Maintain accurate customer data in CRM and respond promptly to client needs

Relationship Management: Build and maintain strong, long-term relationships with key stakeholders to ensure client satisfaction and retention

Collaboration: Work closely with Account Managers, technical teams, and other internal stakeholders to deliver seamless client experiences

Market Awareness: Stay informed about industry trends, competitor offerings, and regulatory changes to position Phigenics effectively

Performance Tracking: Monitor sales metrics and account growth progress, providing regular updates and forecasts to leadership

Qualification

Business developmentWater management programsClient engagementASHRAE 188 familiarityROI calculationMS Office proficiencyHubSpot proficiencyCommunicationLeadership skillsInterpersonal skillsPresentation skillsAdaptability