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CareView Communications · 5 days ago

Client Success Manager

Boise, ID

Full-time

Onsite

Entry, Mid Level

$52K/yr - $62K/yr

2+ years exp

CareView Communications, Inc. is an information technology provider to the healthcare industry, developing patient safety products. They are seeking a Client Success Manager to manage client relationships, support implementation, and provide ongoing education and technical support to hospital personnel.

Digital EntertainmentHealth CareHospital

No H1B

Responsibilities

Build working relationships with hospital personnel on an ongoing basis

Provide customer relations support to hospital personnel whenever required

Communicate with administration, employees, and other departments to coordinate efforts, facilitate solutions and address any concerns

Ability to train hospital staff and create learning plans on CareView products

Possesses presentation skills for presenting new products, services, and applications

Interact at a technical level with both CareView corporate staff and hospital staff

Comfortable at working independently while supporting hospital staff related to any and all CareView services

Ability to work unsupervised in a fluid work environment while assisting hospital staff related to client support

Ability to handle onsite light technical support activities related to CareView services

Provide when requested onsite software reporting for hospital personnel related to CareView products

Availability to travel to hospital locations on an ongoing basis - extent of travel depends on the territory

Qualification

Client support experienceHealthcare industry experienceLicensed Vocational Nurse (LVN)Technical support experienceBilingualPresentation skillsEffective communicationTeamwork