Customer Service Generalist jobs in United States
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Cargill · 1 week ago

Customer Service Generalist

positionWayzata, MN
timeFull-time
remoteHybrid
seniorityMid Level
money$44K/yr - $55K/yr
date4+ years exp

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. The Customer Service Generalist will process routine customer facing order management activities and contribute to improved transparency and communication with customers.

AgricultureFood and BeverageFood ProcessingManufacturingMeat and Poultry
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Comp. & BenefitsbadNo H1Bnote

Responsibilities

Receive and process straightforward customer orders across multiple platforms following standard procedures
Receive and process clerical and administrative change requests following defined policies and procedures
Assist customers and senior staff with order status, invoices, contract balances and other information needed to complete an order
Assist in processing standard document requests from customers and confirm final shipping and quality documentation and specifications to customer
Escalate undocumented issues that are not commonly defined or known to higher level staff
Proactively identify risks and opportunities, within area of scope, to improve the order management processes
Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff
Other duties as assigned

Qualification

Customer service experienceOrder management experienceAdministrative skillsCommunication skillsProblem-solving skills

Required

High school diploma, secondary education level or equivalent
Minimum of four years of related work experience

Preferred

Customer service or order management experience

Benefits

Sick and Safe Leave accruals of one hour for every 30 worked, up to 48 hours per calendar year unless otherwise provided by law.
A comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked.

Company

Cargill

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Cargill provides agricultural, food, bioindustrial, and risk management solutions across global supply chains and manufacturing sectors.
dateFounded in 1865
location
Minneapolis, Minnesota, USA
people-size10001+ employees
web-link
https://www.cargill.com/home

Funding

Current Stage
Late Stage
Total Funding
$0.02M
Key Investors
National Safety Council
2025-06-25Grant· $0.02M

Leadership Team

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Brian Sikes
Board Chair and CEO
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David MacLennan
Chairman & Chief Executive Officer

Recent News

Business Wire
Cargill Wins 2026 BIG Innovation Award
2026-01-20
Morningstar.com
Cargill Advances Maritime Decarbonisation with Delivery of First Green Methanol Dual-Fuel Vessel
2026-01-16
TradingView
Go Green For Agricultural Investment And Development Signs Framework Agreement With Cargill Incorporated Co
2026-01-05
Company data provided by crunchbase