Facebook · 3 months ago
Client Relationship Manager I
Columbia, South Carolina
Full-time
Hybrid
Mid Level
4+ years expBlueCross and BlueShield of South Carolina is a health insurance provider, and they are seeking a Client Relationship Manager I to lead day-to-day client issues and service resolution for assigned accounts. The role involves collaborating with various internal stakeholders to meet client needs and ensure the quality of client-facing materials.
Computer Software
Responsibilities
Serves as the internal day to day client account manager, working with Consultants, Client Advocates, NA Operations and Support, Reporting Medical Management, Product Development. etc. and Partner Plan Account Managers to meet client needs and resolve client issues
Participates in the implementation of new clients
Assists in the assessment of client specific benefits to determine set up in the Group Library ensuring coded correctly
Monitors key deliverable dates related to marketing
Trains clients and consultants on E bill
Handles escalated or system problems identified by the Account Advocates
Assures quality including accuracy of SBCs, Benefit Booklets and other client/member facing materials before submission to the client
Qualification
Required
Bachelor's degree
4 years job related work experience or Associate's and 2 years job related work experience
4 years of experience in an account management environment in a support role and/or in a client facing or professional role in an area that supports client management (claims, customer service, membership, product development, etc.)
Excellent written and oral communication skills
Good analytic and problem-solving skills
Ability to work independently
Knowledge of health care and health benefits
Microsoft Office
SC Life and Health Insurance License (within 6 months of hire)
Preferred
Certified Employee Benefit Specialist (CEBS)
Benefits
Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
Company
The Facebook company is now Meta. Meta builds technologies that help people connect, find communities, and grow businesses.
10001+ employees
H1B Sponsorship
Facebook has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (942)
2021 (5811)
2020 (4476)
Funding
Current Stage
Late StageLeadership Team
Arunava Chatterjee
Executive Director of Ghost Black Operations & CEO & CTO
Shubhra Gupta
CEO
Recent News
Business Live
2025-11-03
2025-11-01
Company data provided by crunchbase