IT Service Desk Intern jobs in United States
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Daniels Health ยท 7 hours ago

IT Service Desk Intern

positionChicago, IL
timeInternship
remoteOnsite
seniorityIntern
money$20/hr - $26/hr

Daniels Health is seeking an IT Intern specializing in Service Desk Support, where you'll play a crucial role in ensuring the seamless operation of IT systems. This position offers the opportunity to develop practical skills in troubleshooting, problem resolution, and customer service while collaborating with experienced IT professionals.

Health CareHealth DiagnosticsManufacturingMedical
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H1B Sponsor Likelynote

Responsibilities

Assist in the installation, configuration, and maintenance of hardware and software systems
Maintain accurate records of service desk interactions, ensuring that all issues and resolutions are documented for future reference
Investigate and diagnose IT issues, providing swift and effective solutions
Work closely with the IT team to escalate complex issues and participate in team projects to enhance overall system performance
Stay up-to-date with the latest tech trends and contribute fresh ideas to keep our systems on the cutting edge

Qualification

TroubleshootingProblem resolutionCustomer serviceCommunication skillsTeam playerAdaptability

Required

Currently pursuing a degree in Information Technology, Computer Science, or a related field
Strong verbal and written communication skills are essential
The ability to explain technical concepts to non-technical users
A natural curiosity and a proactive approach to problem-solving
A collaborative mindset and the ability to work effectively in a team
Comfortable in a fast-paced environment where priorities may shift
Flexibility and the ability to adapt to changing circumstances

Company

Daniels Health

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MAKING HEALTHCARE SAFER The philosophy that guides Daniels - striving to make a safer environment for everyone involved in healthcare.
dateFounded in 1986
location
Chicago, Illinois, USA
people-size501-1000 employees
web-link
https://www.danielshealth.com/

H1B Sponsorship

Daniels Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (1)
2020 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Dan Daniels
CEO & Founder
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Recent News

Precedence Research
Medical Waste Management Market Worth USD 39.8 Billion in 2025 as WHO, EPA and New Tech Define Waste Solutions
2025-07-22
Company data provided by crunchbase